With Cox Business Complete Care (CBCC), comprehensive tech support is never more than a click or call away.
Built exclusively for the use of our CBCC customers, Cox Business Complete Care Tech Assistant allows our customer support reps to remotely connect to your iOS device and provide you with seamless tech support; including the following:
Review device information and diagnostics
Configure WiFi networks and setup email accounts
. Stream live camera feed (only over WiFi)
Send and receive chat messages
Share images and screenshots of specific issues; etc.
After downloading the app, simply enter the connection code provided by your customer service rep, check the box to provide your consent, and click Connect.