- Quick specs
- Price: Free to try (20-customer, 20-call, 3-user trial); $630.00 to buy
- Operating system: Windows 2000/XP/NT
- Date added: July 16, 2007
- Total Downloads: 7,931
- Downloads last week: 17
- See full specifications
A newer version of ieSupportManager Helpdesk is available.
(Download doesn't provide access to previous versions of this program.)
- Average user rating: stars out of 2 votes
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Publisher's description
From ieComputerSystems :ieSupportManager is a fully featured desktop and web based help desk software system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritize, sort and filter issues to suit their own preferred view. It also allows the user to identify unusual issues and track trends. Easy to install and simple to use for both support staff and end users alike the system is also very competitively priced and comes with full context sensitive Help. ieSupportManager uses the latest web based and desktop technology to enable you to have complete control over the support process without the complications and costs associated with other more expensive solutions.
Version 1.62 may include unspecified updates, enhancements, or bug fixes.
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