- Quick specs
- Price: Free to try (See description); $158.00 to buy
- Operating system: Windows 95/98/Me/2000/XP/NT
- Date added: April 23, 2002
- Total Downloads: 7,931
- Downloads last week: 17
- See full specifications
A newer version of ieSupportManager Helpdesk is available.
(Download doesn't provide access to previous versions of this program.)
- Average user rating: stars out of 2 votes
See all user reviews
Publisher's description
From ieComputerSystems :From the developer: "Fully featured helpdesk software utility including call & problem logging and a fully searchable knowledgebase. Powerful yet easy to use and 32-bit client-server enabled for speed & efficiency with a generous suite of reports. Full context sensitive help with comprehensive user-defined security levels. ieSupportManager was originally designed specifically for software companies, but now finds itself in use in a wide variety of different industries, for example issue resolving and bug-tracking. This is achieved via user-definable labels, buttons, menu items and dialogs. This facility gives ieSupportManager full multi-lingual capabilities. User-defined fields capability with powerful dynamic reporting. MAPI compliant email facilities built-in."
Note: Evaluation limits: 10 customers & 50 calls & 3 concurrent users.
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