Web Help Desk Pro for Mac

Publisher's Description

From MacsDesign Studio:

This help desk software Pro edition of Web Help Desk for Mac OS X Server offers an industry leading web-based help desk software that empowers IT help desk technicians with an iPhone Web app, email-to-ticket conversion, trouble ticket email notifications, support for billable hours, a self-service knowledge base, asset management components, and much more. It has permissions-based access, including a customer service Web portal, help desk technicians, and help desk administrators.

What's new in this version:

  • Fixed custom field search in ticket advanced search.
  • Fixed JS error when attempting to set a time in the Task editor.
  • Minor UI enhancements for ticket list view.

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