Publisher's Description
From MacsDesign Studio:
The free help desk software edition of Web Help Desk for Mac OS X server empowers IT help desk technicians with an iPhone Web app, email-to-ticket conversion, trouble ticket email notifications, track work time, a self-service knowledge base, LDAP & Active Directory integration, and much more. It has permissions-based access, including a customer service Web portal, help desk technicians, and help desk administrators. No expiration, no ads, just free.
What's new in this version:
- Fixed custom field search in ticket advanced search.
- Fixed JS error when attempting to set a time in the Task editor.
- Minor UI enhancements for ticket list view.
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