The Request Management System 2.0.1

• Quick specs
• Price: Free to try (90-day trial, feature-limited); $995.00 to buy (Buy it now)
• Operating system: Windows 2000/XP
• Date added: November 22, 2004
• Total Downloads: 1,158
• Downloads last week: 13
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A newer version of The Request Management System is available.

Download the latest version | Learn more about The Request Management System 2.3

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Publisher's description

The Request Management System is designed to move users' requests from inception to completion. The main uses of RMS are for IT service requests where users enhancement requests drive 65% of IT software spending. RMS fills the gap between project management systems for controlling implementation of major projects and defect tracking systems. It has three main parts: a form where users compose requests and attach supporting files; a workflow engine that moves the request from origination to completion; and an e-mail notification system that alerts all participants in the process that work has arrived for them to do. To avoid maintenance costs, RMS uses a Web browser without any software installed on users’ computers.

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