- Quick specs
- Price: Free to try (30-day trial); $179.95 to buy
- Operating system: Windows XP, Windows 2000, Windows NT, Windows 98
- Date added: August 27, 2004
- Total Downloads: 8,584
- Downloads last week: 4
- See full specifications
- CNET editors' rating: stars
- Average user rating: stars out of 6 votes
See all user reviews
CNET editors' review
Reviewed by: CNET Staff
Both an advanced contact manager and a CRM automation tool, Smart Contact Manager Pro is strictly for professionals. It's neither attractive nor easy to use, but it does allow businesses to keep track of customers, suppliers, quotes, and appointments. The user interface looks confusing at the first glance, but for some, the mind-boggling array of features will be worth the effort. Not only does the program supply a Rolodex, a notepad, a calendar, a scheduler, and an e-mail center for sending personalized messages directly from the program, it also includes Microsoft Office support, PDA synchronization, and integration with CardScan business-card scanners. It even provides a feature for managing telemarketing scripts. The question is whether a program that does so many things does all of them well. See for yourself--just be prepared for a monstrous 38.8MB download. If it fits your needs, Smart Contact Manager Pro is a bargain at $179.95.Publisher's description
From Surado Solutions :Surado Smart Contact Manager Pro combines the best of contact management, sales-force automation, and marketing-campaign management. This CRM (customer relationship management) solution helps you know your customers and keep them for life through integration with Microsoft Word, Excel, and Outlook, synchronization with handheld PDAs, and integration with CardScan business-card scanners.
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User reviews
- Average user rating: 3.4 stars out of 6 votes
- My rating: 0 stars Write review
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Showing 5 of 5 user reviewsSee all 5 user reviews
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3 out of 3 people found this review helpful
Version: Smart Contact Manager Pro 4.1
"Would be a good program if...."
Pros: Its not a bad program - it does have a lot of features, but whenever a program deviates from the "windows norm' way of working - it really lets the application down.
Why am i stuck with the fonts and colours that the programmers have chosen? Why cant I drag to expand the toolbar on the left hand side? Why cant i expand a window size by depth and width (only depth possible)
The program also crashed three times - when I didnt even do anything major.
Once on install, I clicked an icon to see what it does, and the program just vanished - and im left with an scrolling edit box.
Then I enter a record and press generate report - and it crashed
It also installs a whole bunch of things without asking. It replaced my MDAC for me without giving me an option. I know the program wouldnt work without the latest drivers, but If it had given me a choice, I wouldnt have installed the demo
It also installed XML software that I didnt particularly want - and a whole bunch of DLL's in my Windows directory that I was quite happy with.
Oh and also in the blurb - it says You can paste any kind of windows output in the notes, yet when I tried to paste (oh and there IS no right click paste by the way) a internet explorer HTML page - it wouldnt have any of it.
Also when I activate the various toolbars- i can only activate one toolbar at a time! WHY??? Every other program has a checkbox and you just click the toolbars you want or dont want!!
And to top that off - they dont even Autojoin - each toolbar is a seperate floating entity that doesnt even position itself in a nice way
Not a bad program generally - but it only lasted 20 minutes on my pc. Not really my cup of tea - although if they made some visual improvements and go with standard button-layout - i wouldnt mind trying it again.
Cons: I think i covered most of them above. I only give it 3 stars because the guys have done alot of work but they need to hire some better testers, and use standard /traditional windows operations
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2 out of 2 people found this review helpful
Version: Smart Contact Manager Pro 4.1
"Outstanding features and a great price!"
Pros: The best thing about this product is that is does everything ACT does and runs incredibly faster between features. The array of features is mind boggling. It's all here and then some.
I disagree with the review and think it is quite attractive and not that bad to navigate. The telemarketing script tool was the one feature that tipped the scales of this program in my favor. I purchased the CD version and look forward to really working with the program in depth.
Cons: I wish it was available in my local software store. $20.00 for second day air is a bit pricey for shipping.
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Version: Smart Contact Manager Pro 4.1
Cons: I am looking for a program like "Act"
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Version: Smart Contact Manager Pro 4.1
"Does not not install properly."
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3 out of 4 people found this review helpful
Version: Smart Contact Manager Pro 4.1
"Good Choice of Marketing Tools"
Summary: I've been looking for a new CRM ever since my Goldmine went south and have reviewed too many to count. I was looking for certain specifics: ability to send both emails and faxes from the program, Sync capabilities for sharing data amongst people and... read more >>
- See all 5 user reviews Write review
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