- Quick specs
- Price: Free to try (30-day trial); $64.00 to buy
- Operating system: Windows 95/98/2000/XP/2003/NT
- Date added: July 15, 2007
- Total Downloads: 40
- Downloads last week: 1
- See full specifications
- Average user rating: Be the first to rate this product!
Publisher's description
From oxigen :Pure Help Desk is an evolution of the traditional remote control instruments. It does not require preinstallation, or configuration of client's Firewall/Router apparatus. It maximizes your productivity, the quality of your Customer Care Service, considerably reducing your technical staff's costs, avoiding costly visits and prolonged production stops for your clients. The online back-office system enables you to record and measure your technical assistance.
What's new in this version:
Web Based
The solutions does not require any installation for the user side, a thin client allows a matual keyboard and mouse's remote control. A thin client ( HelpMe!) can be downloaded in few seconds and you will be ready to assist your customers.Click & Go
The online remote support service is available in less than one minute, just the time to open you accounts.Extremely Fast
Perfornance over all.Session recording
For each remote assistance session, a vi... see all new features
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