- Quick specs
- Price: Free to try (Sample mode);
- Operating system: Windows 2000/XP/2003/Vista/Server 2008
- Date added: June 03, 2009
- Total Downloads: 121,523
- Downloads last week: 54
- See full specifications
- Average user rating: stars out of 25 votes
See all user reviews
Publisher's description
From Numara Software :Numara Track-It! is a proven and comprehensive IT help desk , asset management, and change management solution that is fast to implement and enables businesses to effectively employ industry best practices. Manage work orders, assets, changes and knowledge within your IT organization with a comprehensive, workflow-driven solution. Optimize help desk efficiency now with Numara Track-It! This solution provides a single access point for all help desk and asset management activities with a rapid time to value and a low cost of ownership. Support ITIL best practices such as incident, problem, change and asset management.
CNET Editor's Note: The Download Now link will direct you to a form on the developer's site that you must fill out to be able to try this program. Please contact the developer for pricing information.
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User reviews
- Average user rating: 2.9 stars out of 25 votes
- My rating: 0 stars Write review
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Showing 5 of 8 user reviewsSee all 8 user reviews
This software version | All versions -
Version: Numara Track-It 9.0
"Annoyingly slow but does the job."
Pros: Automatically creates tasks via email (help@your.org) which can be assigned via rules to different users.
Cons: Horribly slow. It can take minutes to open a work order, launch or just log in.
Not worth the wait.Summary: It's an exercise in patience and not worth the wait. It takes so long to launch, log in, and add a new item that its a wast of time. Every time I start a new task, I have to wait for the software to catch up.
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0 out of 1 people found this review helpful
Version: Numara Track-It 9.0
Pros: its cool and good
Cons: its ugly and its compleqaete
Summary: what is it good for
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Version: Numara Track-It 9.0
"Really like it - easy to install and loads of features"
Pros: Includes help desk, inventory, licence management and change management - all well integrated. Matrix view very useful.
Cons: Too many features if you only have 1 IT support guy.
Summary: Recommended.
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0 out of 2 people found this review helpful
Version: Numara Track-It 9.0
Pros: alot of great downloads
Cons: i dont like how slow it gos
Summary: i love this site
i love it its great
Updated on Apr 5, 2009 -
4 out of 5 people found this review helpful
Version: Numara Track-It 9.0
Pros: Software will certainly run any help desk, popular
Cons: Price is too high, large download, learning curve a little too high when wanting to crack something out of the box and use
Summary: Unless you are fortune 500, the fit may be too big if you are looking for something more 'nimble'
- See all 8 user reviews Write review
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