CNET Editors' review
NCH's forte is audio, video, and business software. The NCH Toolbox is a free utility that serves as a handy gateway to NCH's freeware and shareware. You select a task, and the NCH Toolbox automatically downloads and installs the appropriate tool. It's an interesting way to get you to try the company's wide product lineup, which ranges from pro-level audio and video tools to neat little apps like TempoPerfect, a metronome generator, and PitchPerfect, a guitar-tuning utility.
The NCH Toolbox comes as part of the download when you try an NCH product, or you can download it directly. It's only about 95KB, but it includes a full Windows-style installer. The program's interface is a simple dialog box with an active list view framed by the question, "What do you want to do?" Buttons to close the program and access a full-featured Help file are all the remaining controls. Clicking on an entry, such as "Create Test Tones," activates the program's "Install-On-Demand" feature, which automatically retrieves and installs the right software, in this case, the company's NCH Tone Generator.
The NCH Toolbox is listed as working in most Windows versions up to Vista, though we tested it on a 64-bit Windows 7 machine, and it worked just fine. However, we found that some applications don't yet work in Windows 7, and others won't run in earlier versions of Windows, such as 98 or ME. This is a handy little app that makes it easy to try some interesting tools. We recommend trying it for yourself.
Publisher's Description
From NCH Software:
The NCH Software Toolbox is a project launcher with the ability to access all NCH Software applications. Utilizing our 'Install on Demand' feature, the NCH Toolbox will seamlessly guide users of any skill level through the features of our many software applications. From recording phone calls, to burning CD's, the Toolbox holds the tools necessary to complete any task.
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All versions:
1.5 starsout of 6 votes
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Current version:
1.5 starsout of 6 votes
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My rating:
Write review
Results 1-6 of 6
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"Like it, only used the free version"
Version: NCH Toolbox 1.16
Pros
Fantastic, like some of the software better than the "best" softwares out. Haven't found a file it won't process yet. Free
Cons
Nag screen everytime you use it to purchase. Can't process bulk in free version, but for free I have no problem with that
Summary
I like it fine. The free version of all the softwares I have tried have done more than what I need them to do.
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"Software doesn't Work. ZERO customer Support"
Version: NCH Toolbox 1.16
Pros
None, couldn't get the software to work.
Cons
Software doesn't work
Rude Customer Service (see copy of email below)Summary
Purchased Software, Wouldn't Work. Contacted Customer Service.
Days later get response unrelated to question. Ask again and then complain. Days later get an email with some of these customer service oriented comments.
I just love the way that this customer (i) thinks he bought the
$29.99 and $49.99 versions of the same program when he actually
bought two completely different software products, (ii) apparently
didn't read the instructions on the' Software Registration Codes'
email about entering the license Registration and Activation Code for
VideoPad Master's Edition into the software's registration window,
and (iii) specifically chose to pay NO support with either purchase,
and then turns around to complain about not being able to call us on
the phone.
I think we should be reporting him to the BBB!
Regards,
Peter M.
At 08:45 AM 3/09/2011, wrote:
>Hi Peter,
>
>Could you please provide this wonderful customer with a refund? He
>will not be happy regardless.
>
>Thanks.
>
>Dave
>
>
>Regards,
>
>David
>NCH Software Support Team
This was in reference to the fact that the software I had bought didn't work after it was registered. It continued to not allow me to register it again. These comments were made from the customer service people at the organization and then forwarded to me. Apparently I stupidly should have to get the paid support to even get assistance when their product fails to work at all right out of the box so to speak.
Buyer Beware. -
"The worst thing from Australia ever"
Version: NCH Toolbox 1.16
Pros
The demo version worked OK.
Cons
I went to purchase and activate and IMMEDIATELY found that this company's customer service is NONEXISTENT, and their products DO NOT WORK CORRECTLY. They apparently hate their customers, and do not want to hear from them.
Summary
AVOID! AVOID! AVOID! HIDEOUS COMPANY, TERRIBLE SERVICE, AND I WILL BE CONTACTING MY CREDIT CARD COMPANY IMMEDIATELY TO REVERSE THE CHARGE.
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"Easy to Use - DON'T BUY IT - Video Pro"
Version: NCH Toolbox 1.16
Pros
Easy to use. Basic.
Cons
THE WORST TECHNICAL SUPPORT. Forums are closed. Forum questions are largely unanswered. You have to buy a support membership even to get an email response. To make matters worse, you have to PAY for software upgrades, even if they are a day old!
Summary
The cons speak for themselves...
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"Have to re-buy the software when new versions come out?"
Version: NCH Toolbox 1.16
Pros
The software works nicely.
Cons
I tried to upgradae recently and their web set required a re-purchase. I think not!
Summary
Good stuff if you have the funds to buy the same potato over and over.
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"Great Software, Poor Technical Assistance"
Version: NCH Toolbox 1.16
Pros
Software has a lot of options, and is fairly intuitive. Works well.
Cons
Company EXPECTS you to burn and keep the original software), and is un-supportive of re-installation of your on-line purchase. My hard-drive crashed, and I had to reinstall my OS and programs, the current software doesn't work with my purchase.
