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InerTrak

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All User Reviews

Results 1-1 of 1

  • 1.0 stars

    "Disappointment after years of good experience on PalmOS"

    January 20, 2011  |   By expman

    Version: InerTrak 1.5

    Pros

    It's the same basic interface as the Palm app.

    Cons

    It is significantly less capable than the Palm app. It appears to have been crippled in order to drive sales of the overpriced desktop product.

    Support and user documentation are pathetic.

    Summary

    I used the Inertron PicoTrak, the app for the Palm OS, for many years. It was simple to use, exported directly to a csv file so that I could enter my timesheets. It did everything I needed, but the Palm is not long for this world, and when I was given an Ipod touch, I was pleased to find that Inertron offered an app called InerTrak.

    I am no longer pleased. In fact, I'm pissed. The app is crippleware. You can't do many things that you could with the Palm app - like export a CSV file for a defined range of dates. If you want to do that you have to buy their $45 Windows desktop program. Good luck with that, their merchant site is so lame it won't load most of the time.

    The synchronization with the paid desktop version is a textbook case of lame. The desktop and the iPhone/iPod have to be on the same wireless network. If your desktop is wired and not wireless, tough.

    There is an option for emailing the results to you. I'll reproduce the entire manual text explaining this feature:

    "There are various options that let you control the format of and what goes into the email."

    The rest of the support and documentation is equally lame. I just downloaded version 2.0 from the Apple App store, while unlike Inertron informs me when new versions are available. There is zero information, not one word, about what has changed. Nothing on the Inertron web site, nothing in the app.

    The Palm version allowed you to do things like delete dates that have already been billed, delete completed projects, or delete entries with less than one minute of time. Iphone version: nope.

    The button to start and stop the timer is way too small and most of the time you open the project summary instead.

    In the Palm version, when you have a project timer running, whenever you open the app, it sends you to that project. Iphone version: Nope. You have to page down to the project every time. If you are using this app for professional purposes, you build up long lists of clients and projects, and this becomes a major PITA.

    In summary, the developer took a great Palm app, crippled it, and sold it to me again for $4.99. Now he sells it for $0.99, no doubt because sales are plummeting. There is a reason.

    He also took a long-term very satisfied customer and turned him into a most unhappy customer. I'm going to search for something better. That isn't a very high bar.

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