ie8 fix

ErlangChedule for Mac

Publisher's Description

From Fightin Hornets Software:

Predict service levels and staffing needs for small to medium size call centers or helpdesks. Predict Average Speed of Answer, Number of Analysts needed to answer calls within your service level. Make a schedule based on half hour call volumes.

The program uses the Erlang C formula to calculate service levels, average speed of answer, etc.

What's new in this version: 24 hour day scheduling

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