CrossLoop 2.51 - Free download and software reviews - CNET Download.com

CrossLoop

CNET Editors' review

CrossLoop provides a quick, easy, and completely free way to give a colleague, a friend, or a relative access to your computer. After installation, your PC will be assigned a 12-digit access code each time you start the program. You then give that number to another user to virtually share your desktop. Once connected, that user will have full access to your machine.

The odd nature of sharing a desktop cursor and the inability to add multiple users makes CrossLoop illogical for proper business presentations. However, the complete system access and 128-bit encrypted connection combine to create a great solution for low-budget, long-distance tech support. Guests can use any app and save files on your computer, as if they were sitting in front of the machine. No router configuration is required--a big plus. File transfers are now supported, but the purpose here remains collaboration: CrossLoop doesn't work without explicit permission from the host.

Since simplicity is a key attraction, it lacks more advanced features, and the connection must be made in two minutes or it times out. While the interface and the features are simple, CrossLoop offers a secure and fast method for two users to collaborate on one PC.

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All User Reviews
  • All versions:

    4.1 stars

    out of 97 votes

    • 5 star: 48
    • 4 star: 32
    • 3 star: 4
    • 2 star: 5
    • 1 star: 8
  • Current version:

    3.9 stars

    out of 10 votes

    • 5 star: 5
    • 4 star: 3
    • 3 star: 0
    • 2 star: 0
    • 1 star: 2
  • My rating:

    0 stars

    Write review

Results 1-10 of 10

  • 5.0 stars

    "Easiest VNC implementation."

    July 5, 2010  |   By navneetgaur

    Version: CrossLoop 2.51

    Pros

    1. Very easy to use.
    2. Simple interface.
    3. Works through routers and firewalls.
    4. Does not require any knowledge about networking to connect two computers over the internet.
    5. One computer user can troubleshoot another computer.

    Cons

    None from my user experience. However it is to be understood that a 256kb internet connection is desirable as the desktop image is relayed to another computer using the net.

    Summary

    A very useful and straightforward software. Saves lots of travel time.

    Reply to this review

    Was this review helpful? (0) (0)

  • 1.0 stars

    "POOR RELIABILITY AS REMOTE DESKTOP"

    November 25, 2009  |   By JKWHSU

    Version: CrossLoop 2.51

    Pros

    I USED TO BE ABLE TO ASSESS MY WORK COMPUTER FROM HOME TO FINISH WORK AT HOME.

    Cons

    DISCONNECTS TOO OFTEN. I CALL MY WIFE FROM HOME & GIVE HER ACCESS CODE. SHE CONNECTS. BY THE TIME I GET HOME, IT DISCONNECTS & THERE IS NOBODY AT WORK TO RECONNECT ME. I'M LOOKING FOR A PROGRAM THAT WILL STAY CONNECTED.

    Summary

    GOOD IF YOU NEED REMOTE ACCESS FOR SHORT TIME LIKE TECH SUPPORT. BAD IF YOU WANT REMOTE ACCESS SO YOU CAN WORK AT HOME.

    Reply to this review Read replies (2)

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  • 5.0 stars

    "It's free and it does a good job"

    October 29, 2009  |   By jandsm5321

    Version: CrossLoop 2.51

    Pros

    It allows you to control another's computer to help out with tech issues. Simple to set up. Uses changing keys to enhance security.

    Cons

    I had it disconnect several times over a connection that I didn't think was too slow. It also has an ad pop-up every time the connection ends.

    Summary

    Does the job well and is free.

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  • 4.0 stars

    "A great program to help friends"

    October 21, 2009  |   By sellewe

    Version: CrossLoop 2.51

    Pros

    This program has worked very well for me as I have been able to help several of my friends who were having computer problems.

    Cons

    Have not experienced any major problems

    Summary

    Crossloop gives the ability to talk your friend through a problem (the best way to help) as you can see what they are doing. It also enables the helper to actually control the desktop in the event of the lack of knowllege at the other end of the conversation. As a silver surfer I find my friends are delighted to have this kind of help.

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  • 4.0 stars

    "Invaluable aid to helping those with less IT knowledge"

    October 1, 2009  |   By kemibond

    Version: CrossLoop 2.51

    Pros

    For a free remote access program it is very good and reasonably quick even on basic broadband systems. It allows you to fix many problems for people and I have used it also for tuition purposes.

    Cons

    Better file transfer would be nice and automatic reconnection if a reboot is required, but that may be too much to expect from a free product.

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  • 5.0 stars

    "Great using it."

    September 27, 2009  |   By sweeperdan1

    Version: CrossLoop 2.51

    Pros

    Saves me from going to there homes. If they have internet can resolve most issues on line.

    Cons

    Connection problems. Can be in middle of doing something and be cut off. Either by program or slow internet.

    Summary

    I'll still use this product, because of friends all over the USA.

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  • 5.0 stars

    "Fast, intuitive, smooth, and elegant. And free!"

    September 20, 2009  |   By PullSlice

    Version: CrossLoop 2.51

    Pros

    Unbelievably easy to set up and get running, even for technophobic people like the guy who's machine I was accessing.

    Easy registration, straightforward setup, REALLY fast response time from the access machine to the host machine. Almost no lag.

    Cons

    No complaints of any kind.

    Summary

    Granted, I've only used it on two different host machines, but I was simply floored by this software. I just cannot say enough good things about the elegance of its simplicity and how well it worked.

    Reply to this review

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  • 1.0 stars

    "For pay support lines."

    September 12, 2009  |   By R. Proffitt

    Version: CrossLoop 2.51

    Pros

    Free software. That's it.

    Cons

    While I applaud efforts to get support to the people, this software and it's intent is only revealed later after you download and hit its home page.

    Summary

    Not worth looking at.

    Reply to this review Read reply (1)

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  • 5.0 stars

    "Great App for helping others"

    September 1, 2009  |   By MLillis

    Version: CrossLoop 2.51

    Pros

    I found it very easy to use and have recomment it to other. It will be my key element for helping my friends.

    Cons

    Would like to have voice added to the App.

    Reply to this review

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  • 4.0 stars

    "slick program to hide all the networking nonsense"

    August 8, 2009  |   By mrnoonan

    Version: CrossLoop 2.51

    Pros

    easy to use and install

    Cons

    I hhave no dislikes

    Reply to this review

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Results 1-10 of 10

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