Publisher's Description
From ChickenGirl Software:
Asset Management:
Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Computer Admin gives you the ability to search by virtually any criteria and includes a variety of helpful reports.
Help Desk:
The trouble call section can help organize your help desk by tracking computers out for repairs, technicians assigned to calls, how long calls remain open and more. By logging a history of problems and resolutions you can build your own reference library for future troubleshooting.
Web based option available for users of FileMaker Pro 5 or higher.
What's new in this version:
- Runtime is Windows 2000 certified.
- Removed some redundant fields and added missing value lists.
- Added ability to search trouble calls by problem or solution.
- Added "Knowledge Base" tab in Trouble Calls and various search features.
- List view added to Trouble Calls.
- Trouble Call search added to Find screen.
- Fixed a typo in the Computer Details - Peripherals section.
- Fixed a bug in Reports that would only print one record in Software License report even w... See all new features
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