Close Support Service Desk - Free download and software reviews - CNET Download.com

Close Support Service Desk

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All User Reviews

Results 1-2 of 2

  • 5.0 stars

    "Excellent, feature rich service desk software ideal for SMEs"

    February 29, 2008  |   By sjbates

    Version: Close Support Service Desk 2.95.02

    Pros

    I have been using Close Support for a few years now and have racked up over 30000 calls on it. It has never failed me and is always very quick to respond. If you want an easy to use, flexible and responsive service desk software then i cannot recommend it more.

    Reply to this review

    Was this review helpful? (0) (1)

  • 5.0 stars

    "Effective, comprehensive help desk and very logical to use."

    November 25, 2005  |   By pjdromsey

    Version: Close Support Service Desk 2.90.01f

    Pros

    Simple setup. Logical to use. The product set includes an Email Responder for automated response to emailed support requests and a Web Module with a simple interface making it ideal for use by end-users.

    The central element of the product is the Close Support Desktop. This is a superbly designed application that our help desk technicians have taken to like ducks to water!

    What more can I say? It is great value and we get a good, personal service from the peope at Close Fit Software.

    Reply to this review

    Was this review helpful? (0) (0)

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