- Quick specs
- Price: Free to try (30-day trial); $395.00 to buy
- Operating system: Windows 2000/XP/Vista/NT
- Date added: November 13, 2007
- Total Downloads: 1,841
- Downloads last week: 5
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- Average user rating: stars out of 2 votes
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Publisher's description
From Close Fit Software :Close Support Help Desk Software is a modular, multi-user help desk application. The comprehensive call handling features and fully integrated knowledge base will enhance productivity and improve control. An optional e-mail responder is available for centralized, automated handling of emailed tickets. There is also an optional Web Module with call/ticket tracking & updating and hardware & software inventory displays. We provide a no-nonsense license agreement that allows you to use the product within your organisation for any number of users, any number of technical support specialists. Supports SSL connections to mail servers.
What's new in this version:
Version 2.95.02 now supports SSL connections to mail servers.
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Version: Close Support Help Desk Software 2.95.02
"Excellent, feature rich service desk software ideal for SMEs"
Pros: I have been using Close Support for a few years now and have racked up over 30000 calls on it. It has never failed me and is always very quick to respond. If you want an easy to use, flexible and responsive service desk software then i cannot recommend it more.
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