- Quick specs
- Price: Free to try (100-use trial; paging is disabled; email interface is disabled);
- Operating system: Windows 95, Windows NT, Windows 98
- Date added: April 28, 2000
- Total Downloads: 12,990
- Downloads last week: 7
- See full specifications
A newer version of BridgeTrak is available.
(Download doesn't provide access to previous versions of this program.)
- Average user rating: stars out of 14 votes
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Publisher's description
From ScriptLogic Corporation :BridgeTrak is a feature-packed help desk and issue-tracking system for your organization. It is a scalable client-server application that allows you to track problems and issues or track software bugs and defects within your technical department and easily eliminate communication bottlenecks. Its features include dynamic definition of fields to track, hot lists, graphs, automatic paging, an email interface, reports, and a query function for searching within your issue history. Whether or not you have a formal help desk, this program can help you control technical issues. Newer features include an internal knowledge base and the ability to customize windows, plus the ability to download updates from the Web. Also, BridgeTrak now comes with a Web interface component that allows unlimited users to add and update issues, view hot lists, and access the knowledge base. Version 4.0 features include intelligent drop-downs, a performance adviser, file attachments, an issue organizer, and customizable issue lists.
With this demo download, paging and the email interface are disabled. A maximum of 100 issues can be entered in the knowledge base. The full package is $950.
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User reviews of BridgeTrak 4.0
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