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BridgeTrak for Windows 7 build 156

Quick specs
Price: Free to try (100-issue/30-day trial); $995.00 to buy (Buy it now)
Operating system: Windows XP, Windows 2000
Date added: September 19, 2006
Total Downloads: 12,990
Downloads last week: 7
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A newer version of BridgeTrak for Windows is available.

Download the latest version | Learn more about Help Desk Authority 8.1 build 221

(Download doesn't provide access to previous versions of this program.)

Average user rating: 2.5 stars out of 14 votes
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Publisher's description

From ScriptLogic Corporation :

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, reports, and queries. Modules available for customer self-help via the Web, auto issue escalation, advanced data searches, active directory integration, and e-mail receive.

Version 7 build 156 may include unspecified updates, enhancements, or bug fixes.

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User reviews of BridgeTrak for Windows 7 build 156

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5 stars

Version: BridgeTrak for Windows 7 build 156

"Very strong help desk software...my favorite version yet"

by cjmallone on September 26, 2006

Pros: The new UI is excellent...very clean and easy to use. The old version (5.5) was a bit dated and this version definitely addresses it. I've been using BridgeTrak since 4.0 - this is easily the best.

The feature set of the product is amazing for the money...I've used high end products like Remedy and low end ones like Track-IT, and for the money this is the best.

Installs easily, works with SQL Server or Access, has a great Knowledge Base feature, excellent messaging / communication features...very strong overall.

Tech Support hasn't been needed much - but I did call a couple of times with questions and they helped me quickly.

Cons: I can always come up with a wish list of things I want added to any product. In this case, when you consider the price and what the more expensive products will run you, it's tough to complain.

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BridgeTrak for Windows 7 build 156

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