Service Manager for EBS for Android

By Oracle America Free

Screenshots

Developer's Description

By installing this app you agree to the End User License Agreement terms at http://docs.oracle.com/cd/E85386_01/infoportal/ebs-EULA-Android.html.

With Oracle Mobile Service Manager for Oracle E-Business Suite, contact center managers and agents can manage service requests and take action on the go.

-Track service request backlog

-Prioritize escalated service requests

-Reassign service requests to balance work queues

-Provide analysis to expedite resolutions

-Reduce service agreement violations

Oracle Mobile Service Manager for Oracle E-Business Suite is compatible with Oracle E-Business Suite 12.1.3 and 12.2.3 and above. To use this app, you must be a user of Oracle TeleService, with mobile services configured on the server side by your administrator. For information on how to configure mobile services on the server and for app-specific information, see My Oracle Support Note 1641772.1 at https://support.oracle.com

Full Specifications

What's new in version 1.2.0

General

Release March 20, 2020
Date Added March 20, 2020
Version 1.2.0

Operating Systems

Operating Systems Android
Additional Requirements Requires Android 4.0.3 and up

Popularity

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