We are a bold and forward thinking online fashion brand, inspired by real life. We believe shopping is a right, not a luxury, so we aim to deliver the biggest trends at the most affordable prices.
We do not allow refunds. Exchanges and Store Credit only! If you have placed an order and would like to modify order, please email us with name or order . Cancellations/modifications must be made within 24hrs of order. After 24hrs, there are no cancellations or modifications allowed.
If you have a inquiry about your order, please email firstname.lastname@example.org.
If you have any questions regarding a return, please email email@example.com.
Customer Service hours:
Monday-Friday 9:00am-4:00pm (eastern standard time)
The fastest way to receive a response about an order is through email not social media platforms. Emails will be responded to within 24 hrs. Thanks
Icon, LLC is committed to protecting your privacy and understand that your personal information is indeed private, and we only use personal information that you provide to process a requested transaction or to contact you regarding a particular transaction. When you shop on this website, we will collect personal information such as your name, e-mail address, billing address, delivery address, telephone number, product selection, credit card, or other payment information. Icon, LLC will not disclose customer information to ANY outside organizations without prior consent of the customer.
Icon, LLC uses security measures in order to protect from the loss, misuse and alteration of information under our control. All orders are transmitted over secure internet connections using SSL ( Secure Sockets Layer) encryption technology. We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file, which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
To contact Icon, LLC known as Icon Boutique with a question regarding this policy, please email us at firstname.lastname@example.org