ieSupportManager Helpdesk (Web Edition) 1.4

• Quick specs
• Price: Free to try (10-customer, 50-call, 3-user limit); $570.00 to buy
• Operating system: Windows 95/98/Me/2000/XP/NT
• Date added: November 10, 2002
• Total Downloads: 7,931
• Downloads last week: 17
• See full specifications

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A newer version of ieSupportManager Helpdesk (Web Edition) is available.

Download the latest version | Learn more about IeSupportManager Helpdesk 2.02

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Publisher's description

ieSupportManager is a fully featured helpdesk software utility with a web access module included. Log your internal or external issues, add to and look up the fully searchable knowledgebase and prioritise, sort and filter issues and more. Identify unusual issues and track trends via the generous suite of reports. Installation is only a matter of minutes. Powerful yet easy to use and 32-bit client-server enabled for speed & efficiency. Full context sensitive help with comprehensive user-defined security levels.

ieSupportManager is in use in many organisations around the globe in the software, media, pharmaceutical, medical and transport sectors for example. Flexible features include user-definable labels, buttons, menu items and dialogs. This facility also gives ieSupportManager full multi-lingual capabilities. User-defined fields capability with powerful dynamic reporting. Other uses include bug tracking and product development issue management. MAPI compliant email facilities built-in. Option to email reports in PDF format is available if Adobe Acrobat PDFWriter is installed.

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