- Quick specs
- Price: Free to try (30-day trial); $500.00 to buy
- Operating system: Windows Vista, Windows XP, Windows 2000
- Date added: February 23, 2007
- Total Downloads: 327
- Downloads last week: 2
- See full specifications
A newer version of Public Folder HelpDesk for Outlook is available.
(Download doesn't provide access to previous versions of this program.)
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Publisher's description
From Kalmstrom.com Outlook Solutions :Collaborate on helpdesk tickets in Outlook. Auto-create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base.
Version 4 adds Internet Explorer 7, Windows Vista, and Microsoft Office 2007 compatibility.
What's new in this version:
Version 4 adds Internet Explorer 7, Windows Vista, and Microsoft Office 2007 compatibility.
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