Publisher's Description
From Cnet Information Systems:
NetHelpDesk is a help desk software system for people that have IT Networks. It tracks requests and faults, has intelligent network diagrams and monitors service status. It is designed for IT departments, network support staff, and IT support companies. HelpDesk System keeps details of users, their requests, and problems. NetHelpDesk tracks changes and installation requests. Log actions taken to deal with requests. Escalate overdue calls. Be informed of significant events and service outages. Log calls via e-mail, Web browser or phone/fax. View statistics and SLA compliance details.
Version 4.20f may include unspecified updates, enhancements, or bug fixes.
More Popular Business Applications downloads
- PDFCreator
6,788 downloads
- Microsoft Office Visio Professional 2007
5,619 downloads
- Power Clock
1,605 downloads
- Softi Scan to PDF
1,553 downloads
- Adobe PageMaker
874 downloads
-
All versions:
5.0 starsout of 1 votes
-
Current version:
0 stars Be the first to review this product -
My rating:
Write review
Results 1-1 of 1
-
"Excellent product and service"
Version: NetHelpDesk 4.11c
Pros
This software has the functionality of software way more expensive. I found it very easy to use, highly customizable. We must have tried about 20+ different products - this was the clear winner.
Excellent tech support too. Highly recommended!
Add Your Review
Submit your reply
E-mail this review
Report offensive content
Previous Versions:
