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Kaspersky Total Security

Average User Rating:
2.5
out of 32 votes

Quick Specs

  • Version:
    2016
  • Total Downloads:
    66,852
  • Date Added:
    Aug. 17, 2015
  • Price:
    Free to try (30-day trial); $99.95 to buy (Buy it now)
  • File Size:
    1.65MB
  • Downloads Last Week:
    122
  • Platform:
    Windows

Publisher's Description

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User Reviews
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Results 1–10 of 32

3 stars

"Good features, poor tech support, awful installation"

March 28, 2015  |  By ectophile-2009

 |  Version: Kaspersky Total Security 15.0.2.361

Pros

I have used Kaspersky PURE 3.0 and just transitioned to Kaspersky Total Security. The dashboard interface, settings, and features are more than adequate to provide peace of mind and confidence. My two laptops have been well protected for over 3 years.

Cons

There are two issues that bother me most about Kaspersky: (1) Their technical support staff are clueless about giving a detailed response with step-by-step instructions, and instead talk in generalities like "please uninstall both products" without providing guidance on how to accomplish that task, and (2) Their installation packages frequently result in failure, generating errors. What should be a simple, fail safe, and painless installation often results in frustration, loss of productivity, and downtime.

Summary

Here's a copy of a recent communication I had with Kaspersky Technical Support which illustrates my dissatisfaction:

"This is a very incomplete and poor reply, not like the technical support that Apple or even Microsoft now provides.

I asked for "exact" guidance on how to remove both Kaspersky Total Security and Pure 3.0. EXACT INSTRUCTIONS. Instead you tell me >> please uninstall both<<.

I first tried removing the partial installation with an older version of kavremover.exe in Windows 8.1 administrative mode, NOT safe mode. When I rebooted, this wiped out three Internet connectivity driver, and for some reason a wireless driver. I lost all connectivity. Fortunately, I have 35 years of computer experience. I was able to restore Windows 8.1 to the previous day's restore point. Then I researched the issue further by myself. I found the latest version of kavremover.exe after much searching and hunting, and then watched several YouTube videos on how to boot Windows 8.1 to Safe Mode, not as easy as simply pressing the F8 key as in previous Windows versions.

Then I ran kavremover.exe 4 times, twice for each Kaspersky AV program, removing all partial traces, rebooted, and successfully installed Total Security 15.0.2.361. It all added up to about 8 hours of wasted productivity and a night's lost sleep.

The simple fact is that Kaspersky's software developers make a terrible installation package. You can and must do better. Your installation should provide thorough removals of previous programs, all in one step, and verify that all elements have been removed before proceeding with the installation. That's why there are so many complaints about incomplete installations and error messages. While you make a fine AV App, you need to do much better in both (1) technical support, and (2) software installation.

You may close this ticket, and if you were Microsoft, Apple, Amazon, or any 5-star US-based company, you'd also send me a nice gift for all my wasted time."

And here is Kaspersky's respons:

>>Thank you for writing. Please contact us again if you have any further questions.<<

If you have plenty of time to waste and can tolerate such clueless technical support, then this product may suit you better than it did for me. However, I will think carefully before renewing my Kaspersky subscription in the future.

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1 stars

"Awful, allowed malware on day one"

December 04, 2014  |  By patrick_omalley

 |  Version: Kaspersky Pure 3.0 13.0.2.558

Pros

Couldn't find any pros - software is awful ma support is worse

Cons

Kaspersky "Total Protection" is awful.

I've had it 24 hours, and tried to install FIlezilla, which now comes with malware that prevents you from using Google!!

I spent over an hour with 3 incompetent Kaspersky support techs on the phone, and they finally said to send them a log from one of their programs, and they'd get back to me in 24-48 hours.

UN-BE-LIEV-A-BLE.

Summary

Kaspersky is a ridiculous waste of money, and time

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1 stars

"Don't buy! Get Kaspersky Internet Security."

November 25, 2014

 |  Version: Kaspersky Pure 3.0 13.0.2.558

Pros

Anti-virus is the best.

Cons

Password Manager is BROKEN! The only reason to get Pure over Kaspersky Internet Security.

Summary

Product sucks, get internet security. Password Manager only reason to get pure doesn't work with Chrome, works with IE if on normal display. Firefox work's well with Password manager, but won't work with safe money.

Kaspersky Internet Security is their only product worth buying. You'd think the basic Anti-virus would be worth it, but it's either on or off and you can't configure it's firewall. Now KIS is a good product and one of the best Virus Protection products out there. Just don't buy AV or Pure 3.0.

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1 stars

"Don't Buy this product it is so bad, waste of money"

August 13, 2014  |  By troy9555

 |  Version: Kaspersky Pure 3.0 13.0.2.558

Pros

Stops virus by making your computer unable to access internet, applications, programs. Even just internet explorer, firefox, chrome.

Cons

This is on a brand new computer
Computer performance went way down.
Tried all the functionalities and options still does not let me do things on my computer and everything takes soo much longer to load.
only thing that helped was uninstalling the software, closing and pausing didn't help computer performance.
Called customer service they couldn't help and they failed to follow up.
Regret buying this product for 70$

Summary

Waste of money. Buy AVG instead

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1 stars

"DO NOT BUY 0 Star Product"

December 01, 2013  |  By alan51462

 |  Version: Kaspersky Pure 3.0 13.0.2.558

Pros

Unable to install so no pros

Cons

Program froze computer when I tried to activate it. Technical Support recommended several fixes which only made my HP PC inoperable, it no longer will recognize the PC keyboard. Tech support keeps sending e-mails with ways to fix problem which only make matters worse.

Summary

DO NOT BUY - check out reported problems with this product before making the mistake of buying. I had been a happy Kaspersky user for many years - BUT NO MORE. Tell Kaspersky NEVERMORE!!!

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1 stars

"Did horribly on my computer."

August 08, 2013  |  By SmartGuyForComputers

 |  Version: Kaspersky Pure 3.0 13.0.2.558

Pros

-Application control was a good feature.

Cons

-Sluggish
-Added way much time to booting
-Horrible with gaming
-Transmits data back to Russian servers
-Kaspersky is owned by a Russian company

Summary

Do not use. Use Norton 360 or hech even BitDefender Total Security. Kaspersky did not do its job and the fact that it transmits data back to Russian servers means I do not want it on my computer. It is too easy for the Russian government (since it isn't a REAL democracy) to seize those servers and get all the data from Kaspersky's buyers.

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5 stars

"Its good Lots Of Extras."

June 28, 2013  |  By TECHCRZY

 |  Version: Kaspersky Pure 3.0 13.0.2.558

Pros

Lots Of Extras Very Good Program. Some Trolls On Here Calling It Malware? lol Where Is The Malware? Silly Trolls TROLLING. I've Installed uninstalled On Win vista,7,8. Never Ever Had Problem. I Believe That these Noobish Morons Try These Programs When They Already Have Malware Issues Before They Install.

Cons

None That I know Of.

Summary

Best I Have Tried So Far.

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1 stars

"DANGER! IT'S A VIRUS! DO NOT DOWNLOAD!!"

May 24, 2013  |  By TwistedTwerp

 |  Version: Kaspersky Pure 3.0 13.0.2.558

Pros

None, it's malware, do not use

Cons

Unless you are an experienced software engineer you will NOT be able to remove Kaspersky from your computer. If you use Windows to Uninstall, Kaspersky lays eggs that upon rebooting hatch and reinstall the software all by itself. That folks IS the definition of MalWare/Viruses.

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2 stars

"BECAREFUL!!!!!!"

May 21, 2013  |  By jr46b

 |  Version: Kaspersky Pure 3.0 13.0.2.558

Pros

It works. BUT
I downloaded a copy of this on C-NET. I checked it out for 3 days Then I paid for the Kaspersky Pure 3.0 for a year the next day I paid for the next higher version. It did slow my system down I just figure it was settling in to my computer. Boy WAS I WRONG!!

Cons

When opening my computer it would take between a minute to two minutes where I can finally use my computer. I can say the software seemed to work. Everything worked as stated. But it seems to get slower every time I opened the computer. OH, I also bought the Malware software that week.
Well I tried it for 6 1/2 months. I deleted everything. It took me over an hour to get everything removed. Since I did the delete I have had several problems with my computer. I have had two techs working 8 hours on it. Finally yesterday it is fixed. They said I had several programs that had pieces missing. I think the software might have done the damaged BUT I'm not suppose say that, so disregard that last sentence.
I FINALLY got a hold of IObit. I asked for a refund because had spent over a $100 on their software and it DID NOT work.
GUESS WHAT they have no record of me buying their software.
SO NO REFUND!!
TIPICAL FOR ONLINE COMPANIES

Summary

BECAREFUL who you buy software from and CHECK THEM OUT!!!!!!!
I did and I still got stuck, so be careful

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1 stars

"Buy at your own risk"

May 06, 2013  |  By kamikazeturtle

 |  Version: Kaspersky Pure 3.0 13.0.2.558

Pros

Can't really say.

Cons

I'd used Kaspersky before and had no problems so I decided to buy this version. When I entered the activation code they gave me it said I had less than a month left. They recognized their error they emailed me a new code. When I entered it the message said it had already expired. I tried emailing them and have yet to receive no response. Now I have no protection and doubt I'll ever use them again.

Summary

I'm not saying never use Kaspersky but I'd like to warn people in case this could possibly happen to them.

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Results 1–10 of 32

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Full Specifications

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What's new in version 2016
Version 2016 is optimized for Windows 10.
General
Publisher Kaspersky Lab
Publisher web site http://www.kaspersky.com/?cid=acq-cnet
Release Date July 28, 2015
Date Added August 17, 2015
Version 2016
Category
Category Security Software
Subcategory Antivirus Software
Operating Systems
Operating Systems Windows XP/Vista/7/8/10
Additional Requirements None
Download Information
File Size 1.65MB
File Name kts16.0.0.614en_8249.exe
Popularity
Total Downloads 66,852
Downloads Last Week 122
Pricing
License Model Free to try
Limitations 30-day trial
Price $99.95

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