IT Journal Lite

From bigabytes:

IT Journal Lite is a FileMaker-based ticketing solution for small to mid-sized companies. IT Journal Lite can assist your business, specifically the computer support department, keep track of requests. IT Journal Lite is the first step in providing an accurate account of when, where, and how your IT resources are being used. As an Open FileMaker Solution, it is password free and includes full access to all areas of the solution. With a copy of FileMaker Pro, you will be able to change layouts, reports, scripts, fields and other areas of the solution.