- Quick specs
- Price: Free to try (30-day trial); $995.00 to buy (Buy it now)
- Operating system: Windows Server 2008, Windows XP, Windows 2000
- Date added: May 31, 2009
- Total Downloads: 13,043
- Downloads last week: 1
- See full specifications
A newer version of Help Desk Authority is available.
(Download doesn't provide access to previous versions of this program.)
- Average user rating: stars out of 14 votes
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Publisher's description
From ScriptLogic Corporation :Now part of ScriptLogic's award winning, desktop management offering. Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Components are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, e-mail receive, and asset management.
Version 8.1 build 221 includes an updated dashboard view, new asset management integration with Desktop Authority and the HDAsset inventory component.
What's new in this version:
Version 8.1 build 221 includes an updated dashboard view, new asset management integration with Desktop Authority and the HDAsset inventory component.
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