Used RDT (Remote Diagnostics Tool) for Windows?


Editors’ Review

Download.com staff
This tool provides desktop administrators and helpdesk staff with extensive capabilities to diagnose and investigate remote PCs on a network without user interruption. It offers a wide array of diagnostic functions.
  • Pros

    • Performs remote diagnostics and investigation without user interruption
    • Supports Active Directory, APP-V, and SCCM functions
    • Includes remote registry editor and screen capture
    • Offers software installation/removal and services control
    • Exports data to CSV format
  • Cons

    • Requires DOT.NET 4 installation on all machines
    • No mention of macOS or Linux support
    • No explicit mention of remote command execution beyond PowerShell
    • Defrags only the C drive remotely
    • User interface details are not provided

Used RDT (Remote Diagnostics Tool) for Windows?


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Full Specifications

GENERAL
Release
Latest update
Version
4.0.0.23
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows 10
  • Windows XP
  • Windows Vista
  • Windows 8
  • Windows 2003
  • Windows 7
  • Windows Server
Additional Requirements
.NET Framework 4.0
POPULARITY
Total Downloads
198
Downloads Last Week
6

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Developer’s Description

Perform diagnostics of remote PCs in your network.
Desktop Administrators and Helpdesk staff will benefit from using this Microsoft Windows Remote Diagnostics Tool.RDT (remote diagnostics tool) was designed to aid in the "diagnostics" and "investigation" of a remote PC whilst it is on a network, without interrupting the user in their daily work. The tool was originally designed as a replacement to a few different well-known script tools like the "SCCM Client tools" and "Dameware" as we were not allowed to use them on the corporate network anymore.The aim of interrogating information from the PC like: SCCM execution reports and Installed software lists was the main key but the tool seems to have grown much larger than first anticipated and it now does many other helpful functions as listed below : Active Directory - Read (groups / users)APP-V 4.x SupportAPP-V 5.x SupportAntivirus checkAutomatic online checking (ping)BIOS reportDrive InformationEXPORT to CSV functionalityFAST - Built-in Remote Registry EditorFile AssociationsIP Address LookupImport PC's from fileIn-app Screen CaptureInstall & Remove softwareLast bootup timeLogon Server Test.NET Core Runtime and .Net Framework 1-4 DetectionNetwork Card reportPowerShell Invoke Command ButtonPowerShell Session as youProcesses reportPrograms and Features ListProcessor usage %Quick PC ping testRemotely Defrag the C DriveTerminal Server support - List Users logged onSCCM History listSCCM Advert list (Machine)SCCM Advert list (User)SCCM Re-Run of AdvertsSCCM Client Tools (All functions)Search for a specific Installed ProgramSecurity GroupsServices controlShadow Users Desktop (RDP) to aid fault resolutionStart-up Items viewerStore Apps reportUser settings reportVideo card reportWIM-3rd Party Drivers reportWIM-Optional Features reportWindows Updates removal toolRuns on any PC or Server with DOT.NET 4 installed.

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