Icon of program: Rhea Help Desk Solution

Rhea Help Desk Solution for Windows

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Editors’ Review

Download.com staff
Rhea Help Desk is a web-based platform for managing IT and customer support operations. It provides ticket management, a self-service portal, multi-channel support, and performance reporting.

Top Recommended Alternative

  • Pros

    • End-to-end ticket management system
    • Customer self-service portal with knowledge base
    • Multi-channel support via web, email, and phone
    • Includes service level agreement and escalation management
    • Generates standard and ad-hoc performance reports

  • Cons

    No Cons available

Icon of program: Rhea Help Desk Solution

Rhea Help Desk Solution for Windows

Download now

Used Rhea Help Desk Solution for Windows?

Explore More

Full Specifications

GENERAL
Release
Latest update
Version
2.0
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows 2003
  • Windows 2000
  • Windows Vista
  • Windows Server
  • Windows XP
  • Windows 8
  • Windows 10
  • Windows 7
Additional Requirements
Microsoft SQL Server (Express/Standard/Enterprise); ASP.NET Framework : Version 4.0 (or above); MS SQL Server : Version 2008 R2 (or above); MVC Framework : MVC4; IIS
POPULARITY
Total Downloads
146
Downloads Last Week
0
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Developer’s Description

By Rhea Solutions
Manage IT and customer support operations.
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