The app helps you accept jobs, communicate with the customer through the app and navigate easily to the pickup and drop off locations, with payments processing included. Atlas Tow offers our Roadside & Towing Partners the ability to accept jobs from nearby stranded customers. You will see all the details of jobs before accepting one.
Once accepted you will get all details of a job including the contact information of the customer and other additional information details. You can use Navigation feature to reach the breakdown location.
Tow truck driver/roadside assistant/service provider app features
Just like the customer app, tow truck driver app also has a simple registration and sign-in flow.
New tow service requests are dispatched to drivers in real-time via the app with the option to accept or reject in a limited timeframe.
The app has an availability toggle to control when the driver wants to be online toreceive new service requests.
Drivers get vehicle, location and other relevant contact information once they accept a request.
Tow truck drivers can quickly reach the requested location by using the navigate feature.
Once the job gets completed, an invoice summary will be shown on the drivers app screen which has a collect payment button. The service seeker will be prompted to pay online from the app or in cash.
Driver/service provider dashboard
An overview screen for both completed and upcoming requests, feedback information, earnings reports and more.