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CNET Editors' review
TurboTax is big in tax software, so we were interest to see how their online tax service compared to similar services from other big names in the tax prep game. TurboTax Online offers five options: Free, Deluxe, Premier, Home & Business, and the new Military Edition. The Deluxe edition is the most popular. Why? Maybe its mission: Maximize your deductions. TurboTax Deluxe 2012 is ready to help you prepare and file your 2012 taxes. Better yet, it's ready for the IRS: One of the advantages of online tax tools from trusted services is their ability to handle changes in the tax code better than you can, unless you're a tax accountant (or really, really into tax law). We're guessing you're neither, since you're reading this, but (like others) you need to file more than a basic return, yet you don't want to pay through the nose or anywhere else. As with other premium tax services, you can start TurboTax Deluxe for free and pay when you file, or simply use the tool for practice. The price is listed at $49.99 but was $29.99 when we visited the site. It includes live expert help via phone or chat.
While it's free to try TurboTax Deluxe, you'll need to sign in or create an account to use its online tax prep services, including the Deluxe service, but you only have to provide an email address, user name, and password, not any personal information or credit card data. Clicking Start My Return opens a secure connection to the Web-based tool. TurboTax Deluxe starts by asking you some questions about how you filed last year's taxes. As with similar services, TurboTax Deluxe uses simple questions to walk you gently through what would otherwise be a painful process (not as painful as actually paying taxes, but bad enough).
With its robust user guidance and simplicity, this service can take some of the sting out of preparing taxes. While we didn't actually e-file with Turbo Tax Deluxe 2012, we think it's a top choice if you own a home or have some small investments.
Publisher's Description
From Intuit:
TurboTax is designed to do the hard work for you, so you can be confident that you're finding all the deductions you qualify for, the calculations are guaranteed 100% accurate, and you're getting your biggest tax refund possible. You'll be asked simple questions about your income, family situation and changes in your tax situation and credits. Then, based on your answers, TurboTax will search for more than 350 deductions and credits to get you the biggest tax refund. See Deduction Opportunities as You Go -- See which tax deductions you've taken. TurboTax can tell you how to qualify for just about any deduction, so you don't miss any opportunities to save. Get the Maximum Deduction for Donations, life events expert, and get Guidance with Your Medical Expenses.
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3.5 starsout of 2 votes
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"flexible to use"
Version: TurboTax Online Deluxe 2012 1.0
Pros
tax software is very flexible to use and provides user comfortable with
Cons
flexible to use
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"Big step down from Turbo Tax"
Version: TurboTax Online Deluxe 2012
Pros
It is inexpensive and fast.
Cons
It is inot intuitive nor very helpful. My return is not basic, but not highly complex either. The Q&A did not address some of my needs, I was unable to find the help I needed. When I realized I was going to have to contact them via phone, I gave up.
Summary
It is back to good old Turbo Tax for me. This might work if your filing is very basic and you have no questions. The extra 30 bucks or so for Turbo is well worth it to me,
Oops! I thought i was reviewing Tax Act. I put this in the wrong place. I love Turbo Tax, but wish it was a little cheaper.
Updated on Apr 10, 2010
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