- Quick specs
- Price: Free
- Operating system: Windows 2003, Windows Vista, Windows Server 2008, Windows 2000, Windows NT, Windows XP
- Date added: May 07, 2009
- Total Downloads: 91,053
- Downloads last week: 256
- See full specifications
- Average user rating: stars out of 44 votes
See all user reviews
Publisher's description
From Ilient :SysAid is a dynamic and highly intuitive software solution for the small to medium IT Helpdesk. It provides extensive Helpdesk, Knowledgebase, Asset Management, Monitoring, Reports and Analysis applications, in a simple, attractive and easy-to-use package. The software comes with standardized templates to help you get started right away, or fully customizable options to meet your day-to-day IT needs. SysAid software manages system vitals, by automatically scanning, listing and monitoring your organization's network (SNMP devices, hardware, software and change history) and raising early warning alerts (email, SMS). End users submit Helpdesk service requests via SysAid's intuitive End User Portal, while the SysAid Helpdesk enables you to predefine and apply automatic priority, escalation, re-routing and notification rules (email, SMS, service requests). Support your users anywhere around the world, via SysAid Remote Control. Additional ITIL Package (CDMB, Change Management and Problem Management), Task and Project, and Manager Dashboard modules are also available. SysAid also features an active online Community Forum, regular training programs, and is deployed in over 50,000 organizations in 120 countries around the world. SysAid software is completely free, without ads or trial periods, and takes just minutes to set up. Version 6.0 includes ITIL Package (CMDB, Problem Management, Change Management), SNMP, LDAP refresh, Service Request Quick Lists, Built-in best practice categories, improved Knowledgebase capabilities, and enhanced Self Service Portal options.
What's new in this version:
Version 6.0 includes ITIL Package (CMDB, Problem Management, Change Management), SNMP, LDAP refresh, Service Request Quick Lists, Built-in best practice categories, improved Knowledgebase capabilities, and enhanced Self Service Portal options.More popular Network Management Software downloads
- 2,146 downloads 1. Citrix ICA Client
- 1,660 downloads 2. America Online (AOL)
- 1,368 downloads 3. Active Ports
- 1,305 downloads 4. LogMeIn Hamachi2
- 634 downloads 5. HandyCafe
- See all Network Management Software downloads
User reviews
- Average user rating: 0 stars Not yet available
- My rating: 0 stars Write review
-
Showing 1 of 1 user reviewSee 1 user review
This software version | All versions -
Version: SysAid Help Desk and Asset Management 6.0
Pros: nothing at all.
Cons: sent wrong login info. not free as specified
- See 1 user review Write review
Submit your review
- See more CNET content tagged:
- information technology
Previous Versions:

