SysAid Help Desk and Asset Management 6.5

View larger image

Quick specs
Price: Free
Operating system: Windows 2003, Windows Vista, Windows Server 2008, Windows NT, Windows XP, Windows 2000
Date added: November 23, 2009
Total Downloads: 91,487
Downloads last week: 190
See full specifications

Add to my list Add to my Watch List

Download Now (73.91MB)

Tested spyware free

Average user rating: 4.0 stars out of 44 votes
See all user reviews

Publisher's description

From Ilient :

SysAid is a dynamic and highly intuitive free software solution for small to medium-sized organizations. It provides extensive Helpdesk,Asset Management, Monitoring, Reports and Analysis, Knowledgebase, Live Chat, and IT Benchmarking applications in a simple, attractive and easy-to-use package. The software comes with standardized templates to help you get started right away and fully customizable options to meet your day-to-day IT needs. SysAid manages system vitals by automatically scanning, listing and monitoring your organization's network (SNMP devices, hardware, software and change history) and raising early warning alerts (email, SMS). End-users submit Helpdesk service requests via SysAid's intuitive End User Portal, while the SysAid Helpdesk enables you to predefine and apply automatic priority, escalation, re-routing and notification rules (email, SMS, service requests). Support your users anywhere around the world via SysAid Remote Control. Additional ITIL Package (CDMB, Change Management and Problem Management), Task and Project, and Manager Dashboard modules are also available. SysAid also features an active online Community Forum, regular training programs, and is deployed in over 55,000 organizations in 120 countries around the world. SysAid software is completely free, without ads or trial periods, and takes just minutes to set up.

What's new in this version:

Version 6.5 includes a new Live Chat Module, the industry's first ever IT benchmarking tool, and 101 features to help you save time and improve the quality of service you provide.

Web App Performance Analyzer

Detailed performance metrics gathered at your desktop & from the cloud

Download Now

More popular Network Management Software downloads

2,154 downloads 1. Citrix ICA Client
1,303 downloads 2. Active Ports
1,234 downloads 3. America Online (AOL)
1,231 downloads 4. LogMeIn Hamachi2
638 downloads 5. HandyCafe
See all Network Management Software downloads

PC Starter Kit

Because what good is a new computer without the right software?

Download Now

User reviews

Write your own review Be the first one to review SysAid Help Desk and Asset Management 6.5 and share your experience with the CNET community!
Previous versions: See all user reviews

Submit your review

SysAid Help Desk and Asset Management 6.5

ORLog in with your Facebook account

1. Rate this product:: (Mouse over the stars to rate this product and click to set your rating.)
2. One-line summary:(Summarize your review in one line. 10 characters minimum; required.): 0 of 55 characters
3. Pros:(Tell us what you like about this product. 10 characters minimum; required.): 0 of 250 characters
4. Cons:(Tell us what you don't like about this product. 10 characters minimum; required.): 0 of 250 characters
Bottom-line summary:(Explain to us in detail why you like or dislike the product, focusing your comments on the product's features and functionality, and your experience using the product. This field is optional.): 0 of 5000 characters; Submit