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Service Desk Ticket Tracking System 2.5.5

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Quick specs
Price: Free to try (30-record trial); $99.00 to buy
Operating system: Windows 2000/XP/2003/Vista/Server 2008/7/NT
Date added: December 15, 2009
Total Downloads: 660
Downloads last week: 5
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Publisher's description

From Service Master Software :

Service Desk T.T.S., Ticket Tracking System, is a complete application that allows you to create and assign service tickets to your technicians. This system also allows any user on your network to create a new service ticket then you can assign it to the technician of your choice. Service Desk will save the new record to the database and then e-mail you a reminder. All e-mails are done over the Internet using CGI so there is no e-mail setup needed. A full featured Knowledge Base function. Loads of network tools. Automatic inventory system.

What's new in this version:

Version 2.5.5 adds column sort on the Administrators and Technician ticket list view.

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