Public Folder HelpDesk for Outlook 9

Quick specs
Price: Free to try (30-day trial); $500.00 to buy
Operating system: Windows Vista, Windows XP, Windows 2000
Date added: August 01, 2007
Total Downloads: 327
Downloads last week: 2
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Publisher's description

From Kalmstrom.com Outlook Solutions :

Collaborate on helpdesk tickets in Outlook. Auto-create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base.

Version 4 adds Internet Explorer 7, Windows Vista, and Microdoft Office 2007 compatibility.

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Version 4 adds Internet Explorer 7, Windows Vista, and Microdoft Office 2007 compatibility.

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