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Public Folder HelpDesk for Outlook 9

Quick specs
Price: Free to try (30-day trial); $500.00 to buy
Operating system: Windows Vista, Windows XP, Windows 2000
Date added: April 29, 2007
Total Downloads: 327
Downloads last week: 2
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A newer version of Public Folder HelpDesk for Outlook is available.

Download the latest version | Learn more about Public Folder HelpDesk 10.1.170

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Publisher's description

From Kalmstrom.com Outlook Solutions :

Collaborate on helpdesk tickets in Outlook. Auto-create tickets from e-mail. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA integration.

Version 9 adds more pleasant interface, now Upgrade/repair without tampering with data.

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