PacketTrap MSP

From PacketTrap Networks:

PacketTrap MSP Software for the Managed Service Provider or IT Consulting to remotely monitor their customer's networks. PacketTrap MSP Software is a purpose-built robust and affordable platform to monitor your customers in a secure, customized environment for your business.

It includes: Remote Control - PacketTrap MSP Software for the Managed Service Provider provides fast and easy anytime, anywhere access to the device's in your customer's network including servers, desktops, and network equipment. No more truck rolls out to sites to fix problems, thus allowing you to save time, increase productivity, and ROI. Patch Management - PacketTrap MSP software allows administrators to automatically manage and control critical Windows updates to ensure that customer's devices are protected with the latest security patches and updates. Advanced Alerts - PacketTrap MSP Software for the Managed Service Provider automatically notifies you when network performance degrades, allowing you to fix problems before any impact on your customers. Through a simple wizard, you can configure alerts for multiple conditions that meet the needs of your customer's network. PacketTrap MSP monitors network events, traffic, and conditions to create a performance baseline which ensures that you don't get inundated with false-positive alerts from normal network activity. Additionally, PacketTrap MSP can automatically escalate critical alerts until the problem is resolved and can suppress alerts for scheduled network maintenance. Traffic Analysis - what specific traffic is clogging your customer's network? Is it the Exchange Server? Is someone streaming YouTube videos or music from iTunes? PacketTrap MSP in the ONLY monitoring platform on the market to provide this level of granularity. Advanced Reporting - PacketTrap MSP Software for the Managed Service Provider enables you to generate reports for all collected network data. Any report can instantly be printed, emailed, and saved. You can drill down into specific time periods or events or change chart type with a single click - a feature that is particularly useful when troubleshooting issues. Leveraging the report scheduler, email reports on a daily, weekly or monthly basis to colleagues and executive management.