CNET Editors' review
With the increasingly high cost of keylogger programs that monitor people's computer usage, the feature-rich KeyProwler 4.0.4 (7-day full trial; $59.49) may seem like a good deal. Unfortunately, we couldn't get the application to work.
On launch, the program opens with a clever, password-based scheme for accessing the program, which is naturally meant to run undetected. The interface is simple to navigate, with clear labels and useful tooltips. (The Web-based Help file, however, is little more than an FAQ.) KeyProwler offers a number of settings, including when to start logging and how often to take screenshots. The program also lets you initiate screen captures when the user types specific text strings. Keystroke information is gathered into logs, which you can supposedly view within the application or receive via e-mail. This was there our problems began. When we tried to view a log, the program threw an exception. We attempted to set up automatic transfer of logs to a USB drive and got another exception. Automated e-mail delivery? No exception, but then again, no e-mail either, even though a test run had worked fine.
The most painful part of this process was losing the application altogether. Luckily, we had chosen not to hide the application folder. It was named not "KeyProwler" but "dfjdkjfdkjf99ldjf," which of course would not raise anyone's suspicions. And as one final insult, the included function to uninstall KeyProwler worked but did not fully uninstall the application. Because of this program's numerous errors as well as its incapability to actually log keystrokes, we cannot recommend KeyProwler to any user.
Publisher's Description
From APANSoftware:
KeyProwler is a powerful, easy to use, all in one keylogger and monitoring application that records all activity on a computer and sends reports to any e-mail address. No one but you can ever see the data that KeyProwler saves.
Ever wondered who your girlfriend or boyfriend is chatting with on Facebook and other dating sites late at night? KeyProwler lets you read messages sent on ANY Internet site and also takes screenshots of the pages and photos that he or she is looking at. Monitor a spouse, safeguard your child, or check up on employees with KeyProwler.
What's new in this version: Version 6.7.5 may include unspecified updates, enhancements, or bug fixes.
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All versions:
3.6 starsout of 42 votes
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Current version:
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My rating:
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"Too many bugs!"
Version: KeyProwler 6.7.2
Pros
When it works, it works fine. But rarely works.
Cons
First of all, the customer support is HORRIBLE. They supposedly have an online chat, when in reality it is only "online" maybe an hour or two a day, very late at night. You can leave a message, but they NEVER respond. So, unless you check constantly for someone to be online, you can't even talk to an actual person. Phone calls are not answered, and emails are ignored.
Second, the product as it is now, DOES NOT WORK. The very old versions scrambled the keystrokes, then they got the keystrokes down, but the program "popped" up randomly, so the user knows it is there. The program shuts itself off constantly, and you have to restart your computer to get it going again, of course, all the keystrokes you thought you were recording, don't exist. It will continue to record screenshots, but NOT keystrokes.
Forget receiving email reports. Those don't work either, or they arrive blank. Older versions never sent emails, although the company claims they did.Summary
The few times I am able to actually talk to an agent, they don't help. The just tell me "its your antivirus" even tho I've tried literally every single antivirus out there and then in desperation have removed them all together. It still stops recording randomly. I used keyprowler for at least two years and have yet to find a version that actually works. They update them all the time but they still do not work. Some versions work better than others but none has worked perfectly, all the time. Don't waste your money. This simply does not work consistently, and you will get no help from their "support"
No changes were made to my computer. I told your support that many times. This happens on both of my computers, one of which is brand new. The 20 emails you claim are further proof that you have not been able to fix the problem. It just shows I have had to contact you continually. And I may have sent you 20 emails but I did not get 20 responses. In fact, unless I can get you the exact time someone is on chat (which is only very infrequently and only very late at night) I don't get responses to my emails at all, even to very simple questions, like asking you to send a link to a download of an older version. Almost all of my emails are ignored. I think it is very unprofessional to use the name of a dissatisfied customer on your response. I'm sorry you did not like my review, but it is 100% honest and these issues I am having are very real and very frustrating.
Updated on Jan 20, 2012
Updated on Jan 20, 2012And you're telling me my brand new computer came installed with malware and keyloggers? I don't believe so. Both computers have the exact same problem.
Updated on Jan 20, 2012Even the editors rated it poorly, I bet they didn't get a nasty email from you. -
"Great Product!"
Version: KeyProwler 4.5.2
Pros
Overall Great product at a great price
Cons
lacks File Transfer Protocol
Summary
Overall very useful
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"GREAT COMPUTER TRACKER TOOL"
Version: KeyProwler 4.0.3
Pros
User friendly, reliable and absolutely amazing.This is what I've been looking for in a computer monitoring software. Thank you Keyprowler!!
Cons
can't think of any
Summary
undeniably awesome computer monitoring program!!
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"Nice product, works well, worth the money!"
Version: KeyProwler 4.0.3
Pros
Nice product, well worth the money, i bought two licenses, one for my computer and another for my children's.
Cons
Could have more screenshot options
Summary
Nice product, well worth the money, i bought two licenses, Could have more screenshot options, but overall very nice
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"Great Product!"
Version: KeyProwler 4.0.2
Pros
Easy to setup, and easy to understand
Cons
None really
Summary
Great product
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"Excellent Monitoring Tool!!"
Version: KeyProwler 4.0.2
Pros
Very easy to use. You dont need to be techy enough to configure this. Great layoutI used this to track my fiance whenever I'm away and Keyprowler's feature are indeed the perfect software that I've ever imagined for a surveillance purposes.
Cons
none at all
Summary
Highly recommended! perfect for surveillance purposes, great great product! :)
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"This is an excellent product."
Version: KeyProwler 3.3.6.2
Pros
Easy to understand and easy to manage once it is installed.
Cons
Wish screen shots had time stamps. Hopefully next version will have this.
Summary
I would recommend this to anyone who is looking for an easy-to-use and complete logging program.
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"user-friendly, elementary & Perfect for my needs."
Version: KeyProwler 4.0.2
Pros
Im not very suave with computers but this software was easy to navigate threw. affordable too. I fell in love cant live without it!
Cons
I wish I had this software years ago!!
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"Excelnt product."
Version: KeyProwler 4.0.2
Pros
user interface and less buggy then the others.
Cons
I like all feature about this product.
Summary
I am happy with this product.
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"Great program. Easy to use and effective."
Version: KeyProwler 4.0.2
Pros
The interface is simple and easy to use. Can be set up in just a few clicks. If you know how to read your email then you will know how to use this keylogger.
Cons
Nothing to dislike really. I wish I had been able to find this program first before other programs.
Summary
Read the reviews carefully. Anybody that is giving a bad review probably doesn't know how to check their own email.
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