CNET Editors' review
The 2013 updates to the Kaspersky protection suites bring to consumers some of the most advanced security technology currently available. It involves introducing an exploit prevention engine as part of the security suite, but also a Safe Money banking protection tool that you can interact directly with. The suite's scans aren't the fastest, but it definitely will protect you.
Installation
Installing Kaspersky has been dramatically simplified over the past two years. Following on 2012's fuss-free install, the installer for 2013 will remove conflicting security programs and any detected malware automatically.
You're still on the hook for a reboot, but not when running only the trial. The install procedure was only three screens long, and it took under 2 minutes to complete. You can also register and purchase a license key from the program itself, no need to jump to your browser. Overall, this is one of the best installation processes for a security suite, if by best you mean, "short, fast, and painless."
Interface
Kaspersky's followed up last year's overhauled interface with only minor tweaks this year to accommodate new features. The number of windows you must go through to initiate a scan, or to solve a problem warning, has been reduced.
Based on a mobile app-drawer design, the interface presents your security status at the top and stashes the four major security features of scanning, updating, the new Safe Money, and parental controls, at the bottom. The app drawer layout puts key security status information up front, and keeps your tools organized yet easily accessible below. You can slide the features sideways to see more options, or click the arrow at the bottom to pull up, drawer-style, the full list of options. Settings and Reports live in the upper right corner, and both use terminology repeated throughout the interface. This creates a solid level of consistency, and ought to appeal to basic security consumers and power users alike.
A Cloud Protection button at the top of the interface opens a screen that explains Kaspersky's cloud technology that debuted in the 2012 version. Like its competitors that have already incorporated cloud-based detection, you can opt out of anonymously contributing your data without making yourself less safe.
Kaspersky's opt-out is a bit tricky to get to, though. Hit Settings, the annoyingly unlabeled Advanced Settings tab (hint: it's the cardboard box), Feedback, and then uncheck the box to opt out.
Unlike some competitors, which allow you to reorder the tool buttons so you can have the ones you use most often at the ready, Kaspersky's tool layout is locked down. This is one of the few drawbacks to the design. Another is that in the Settings window, the tabs on the left are unlabeled and their icons are not necessarily as obvious to understand as possible. In order, they are Protection Center, Scan, Update, and Advanced Settings.
Labeling aside, the settings themselves were remarkably easy to navigate and comprehend -- even the advanced ones. Meanwhile, jumping from feature to feature was a zippy experience, and we encountered absolutely no lag when skipping between screens.
Features and support
Kaspersky 2013's newest and best features come in the form of some very forward-thinking security improvements.
The most important of them is the exploit blocking engine called Automatic Exploit Prevention. It's a response to the increase in the number of phishing attacks and includes an antiphishing engine -- similar to the antivirus and anti-malware engines -- that updates daily.
It's hard to overstate how critical stopping exploits can be to stopping large-quantity cash thefts from online banks. Experts have estimated recent successful banking breaches at scoring from $3 million to more than $220 million, and Kaspersky says that the exploit prevention engine stops the vast majority of exploit kits.
A major component of the exploit prevention engine is Address Space Layout Randomization, or ASLR. It's a proven security technology, used in Apple OS X and iOS, in Google's Android, and by Microsoft in Windows 8. It's not foolproof, but it is one of the more effective security technologies currently available. The inclusion of ASLR in Kaspersky means that the technology will be available to Windows 7 and earlier versions, making Kaspersky unique in the security realm for that reason.
The suite now blocks Duqu and other malware specifically designed to surreptitiously install on your computer before the antivirus program loads during boot.
Safe Money revamps the Safe Run feature from previous years and is only in Kaspersky Internet Security 2013, not Kaspersky Anti-Virus. It basically streamlines the process of accessing banking sites securely. Simply go to your banking site, and as long as you have Kaspersky's browser add-ons installed, it will ask you if you want to open the site in a sandboxed mode, isolated from other browser and PC processes. You can also manually add other sites to Safe Money in Kaspersky's interface, but it's no longer a requirement because of Safe Money's new auto-detection. You can tell it's running because of a thin green line around your browser window.
We were skeptical about Safe Money working as advertised, but it really does detect banking Web sites as you visit them and reopen them in sandboxed browsers. It detected both major banks like Chase, and our own local credit union's site without fail.
Other changes have been made, as well. The secure keyboard for protecting personal data when entered by a physical keyboard works with more sites than before; there is expanded browser compatibility so it now works with Firefox, Chrome, Internet Explorer, and Opera; and better battery management has been implemented for laptops. (We did not test the battery life, however, due to time constraints.)
There are older features worth calling out, too. One is the File Advisor, which is a Windows Explorer context menu option for checking out a file's reputation without having to go through the main Kaspersky program itself. It creates a pipeline from the Kaspersky Security Network, the Kaspersky cloud protection, to the files on your desktop. We found it to pull down reputation data quickly, although its speed also depends on your Internet connection.
The Roll Back feature can easily undo damage caused by any malware that does slip through, and the Network Monitor feature shows you real-time traffic to and from your computer. Among the better ancillary tools are an Internet Explorer security analyzer, which is a good idea if you're stuck on Windows XP with IE8 or earlier -- but it's weird that it doesn't support any other browsers.
The virtual keyboard, different from the physical keyboard protection, has been improved so that it's more responsive than previously. It's mostly an older feature to use if you're worried about keyloggers that Kaspersky keeps around for bragging rights. It's highly unlikely that you'd have Kaspersky running and be infected by a keylogger.
Unchanged from last year, online support is decent, with the standard offerings of forums, live chat, knowledge base articles, and telephone support. Live chat isn't as robust as with some competitors, only available from 9 a.m. to 9 p.m. Eastern time, Monday through Friday. The telephone support is similarly restricted from 8 a.m. to 9 p.m., Eastern time, Monday through Friday. The tech-support number is buried fairly deep on the Kaspersky site, probably to discourage calls. They can be reached at 781-503-1820 or 1-866-525-9094.
Performance
Kaspersky Internet Security 2013 (KIS) shares the same detection engine as its less feature-laden sibling, Kaspersky Anti-Virus 2013 (KAV), so both are discussed here.
After publishing this review, CNET Labs discovered a hardware error on our test computer that affected our published system benchmarks. CNET Labs' revised system benchmarks found the 2013 Kaspersky suites to be as uneven as we had previously determined. Security efficacy is high, but system impact could be greatly improved.
Kaspersky historically doesn't focus on speedy scans as much as its competitors. For most of the scan's duration on a real-world computer, it promised to complete in less than 3 minutes, when in reality it took an average of 8 minutes, 10 seconds to complete over three runs. Meanwhile, the Full scan tightened up and completed scanning in 1 hour, 32 minutes -- that's about average for Full scans. The Rootkit scan took an average of 8 minutes, 32 seconds.
CNET Labs' benchmarks bear out these findings. The in-lab scan time for KIS and KAV are among the two slowest scans we've seen this year.
While KAV's impact on boot time was just a tick below average, KIS struggled. Shutdown impact was much better, with KAV and KIS adding only 3 and 4 seconds to shutdown, respectively.
On MS Office, iTunes decoding, media multitasking tests, and Cinebench, the two suites were slower than average in every respect expect KIS on Cinebench. All that being said, Kaspersky feels light when in use, and it transitioned smoothly among its different features and when jumping to other programs.
We did notice some rare, temporary browser hangs, most likely because of the multiple Kaspersky add-ons.
| Security program | Boot time | Shutdown time | Wake from sleep | Scan time | MS Office performance | iTunes decoding | Media multitasking | Cinebench |
|---|---|---|---|---|---|---|---|---|
| Unprotected system | 47.5 | 7.8 | 11.5 | n/a | 412 | 124 | 344 | 17,116 |
| Average of all tested systems (to date) | 57.9 | 11.2 | 12.5 | 900 | 414 | 125 | 344 | 17,133 |
| Kaspersky Anti-Virus 2013 | 59.3 | 10.7 | 8 | 1,195 | 430 | 124 | 348 | 16,909 |
| Kaspersky Internet Security 2013 | 75.6 | 11.7 | 22 | 1,394 | 433 | 125 | 345 | 17,286 |
Note: All tests measured in seconds, except for Cinebench. On the Cinebench test, higher numbers are better.
As far as threat detection and removal go, there are no numbers available yet for Kaspersky 2013. But the most recent tests with Kaspersky 2012 show that the Russians know a thing or two about keeping your computer safe. Independent testing agency AV-Test.org has marked consistently high scores for Kaspersky Internet Security 2012 during the first two quarters of 2012.
On a Windows 7 computer, Kaspersky scored 5.5 out of 6 on Protection, 6 out of 6 on Repair, and 5 out of 6 on Usability, for an overall score of 16.5 out of 18, clearing the minimum of 11 for an AV-Test.org certificate. This is a marked improvement from a total score of 14 last year at this time.
Note that AV-Test.org defines its categories as follows: "The 'Protection' covers static and dynamic malware detection, including real-world zero-day attack testing. In case of 'Repair,' we check the system disinfection and rootkit removal in detail. The 'Usability' testing includes the system slowdown caused by the tools and the number of false positives."
The most recent AV-Comparatives.org Whole Product test, which looks at on-demand scanning, retroactive tests, and "real-world" guards including cloud-based protections, puts Kaspersky Internet Security 2012 in the top three suites tested from January to May, 2012, and in the top five suites of May 2012.
The May 2012 test found that it blocked 99.1 percent of attacks and threats thrown at it, an improvement from 98.3 percent last year at this time. Meanwhile, looking at Whole Product test results cumulatively from January 2012 to May 2012 found that Kaspersky 2012 blocking 99.3 percent of threats, and could be 0.1 percent safer depending on user adjustments.
It's fair to conclude that according to third-party tests, Kaspersky has been highly effective over the past year since two out of the three tests we looked at gave it solid marks. Kaspersky has definitely improved its protection rates over the past year, but it still could do better when it comes to its impact on your system.
Conclusions
Kaspersky's 2013 suites pack a lot in, but aside from the way they will cause some performance lags on your computer, there's one other drawback to them. These are not cheap pieces of software. Kaspersky Anti-Virus 2013 will set you back $59.95, and Internet Security 2013 retails for $79.95. Those are steep prices to demand, especially when the free suites offer similar protection. Kaspersky's hard sell comes from the smooth-functioning advanced security it offers, even at the Anti-Virus, fewer-featured level. Offering the exploit protection in the entry-level suite shows that Kaspersky places your safety above the upsell -- otherwise it'd only be in the Internet Security suite. Both will protect you, but unless you want the parental controls or the Safe Money features, we lean toward Kaspersky Anti-Virus.
Publisher's Description
From Kaspersky Lab:
Kaspersky Anti-Virus 2013 is the backbone of your PC's security system, delivering essential, real-time protection from the latest malware. It works behind-the-scenes with intelligent scanning and small, frequent updates, while proactively protecting you from known and emerging Internet threats. Enjoy essential protection that won't slow down your PC with Kaspersky Anti-Virus 2013.
What's new in this version:
System Watcher
- Even if an unknown piece of malware manages to get onto your PC, Kaspersky's unique
- System Watcher will detect dangerous behavior and allow you to undo or rollback most malicious actions.
Improved Features:
1. Improved performance and more efficient operation
2. Improved quality of protection
3. Improved protection from spam and phishing websites
4. Compatibility with the latest versions of web browsers
5. Quick launch of Vir... See all new features
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All versions:
3.7 starsout of 519 votes
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Current version:
2.9 starsout of 28 votes
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My rating:
Write review
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"Kaspersky 2.0 and 3.0worked for 120 days"
Version: Kaspersky Anti-Virus 2013 2013
Pros
It worked good for 120 days of the 365 days.
Cons
I would not buy this program. There is NO tech support, the support they have is canned. There program is expensive and refunds are not an option. When it comes to file transfers with Kaspersky 100% of the time is does NOT work.
Summary
I first noticed a problem when I was updating RealPlayer. ~defence0 file reference, the program never recovered after that. I could go into a large number of license problems and solutions I tried, there is not enough character space for that. The Kaspersky technical steps I followed, NONE of them worked. I did not post this on an angry whim, I have spent an inordinate amount of time with this problem. My final solution is to uninstall Kaspersky and install Avast. Do Not Buy Kaspersky. Version 2.0 and 3.0
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"Creates problems with access to websites"
Version: Kaspersky Anti-Virus 2013 2013
Pros
Reasonable price and selection of utilities in Kaspersky Pure 2.0/ 3.0 - if it only worked correctly!
Cons
Software prevented me from accessing pdf's of bank and credit card statements, insurance policies, etc, from secure financial company websites. Kaspersky support was slow and did not solve the problem after several weeks. I finally had to remove the software from my PC to access my financial incormation online. I then had problems getting the software off my computer and needed additional support to "clean" my computer.
Summary
I will trash this software and buy alternate antivirus software. Amazon.com will not refund the purchase price since the software was "open", so I've given a rating consistent with the value I have received.
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"Honeymoon's Over"
Version: Kaspersky Anti-Virus 2013 2013
Pros
I like the set up and the coverage. But that's about all. The set up of the little green screen on the top of the page is convenient. That's about it for 2013
Cons
It's slow and cumbersome. It froze my computer when I got a virus too. Sometimes I didn't think it was even updating and it took a long time to do that.
Summary
I loved Kaspersky 2011 and 2012. I ran both of them on an old compaq with no problems as far as the security goes. 2013 sucks. It's slow and after I got a virus I had to take my computer back to factory settings and had to reinstall all my programs again. Luckily I had a couple of online storage sites, so I didn't lose too much, but I'm very disappointed and am looking around for another antivirus. I have the 2012 in and I think it will be alright since you can choose to upgrade which I most certainly won't. In 200 some days when my subscription ends, I hope to have another antivirus installed. Anyone have any ideas?
Since I've rated Kaspersky 2013, I've done some research on the different antiviruses and it seems none of them are perfect. Some are big installations or use a lot of memory. Some slow down the computer or don't scan for this or don't scan for that, or miss something.
I heard biddefender is good, but I've read some bad reviews on that too, like it's hard to install.
The Honeymoon with Kaspersky is definitely over.
I really wouldn't even give this one star, but I have to vote so I just gave it one star.
Updated on Mar 23, 2013
So I've decided to stay with Kaspersky, but the 2012 version as long as I can get it. I'm used to the program, it doesn't interfere with my computer or programs doesn't slow it down and up until I upgraded to 2013, I've had no problems.
So I plan on buying from Amazon and when the time comes where I can't get it again, I'll worry about that then. -
"HEAVY BUT PROVIDE COMPLETE PROTECTION"
Version: Kaspersky Anti-Virus 2013 2013
Pros
All features and security checks in test had scored great as a antivirus its very good.
Cons
Cons-very heavy on system and slow,hoping kaspersky laps will fix that.
Summary
Must buy antivirus
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"Slow, single-threaded internet access"
Version: Kaspersky Anti-Virus 2013 2013
Pros
Fast scans.
Cons
Slowed down my internet access unacceptably
Summary
Had high hopes for this antivirus. I was using Eset Nod32, which has been slipping in the ratings and reviews. So I decided to try this one, and did like the fast scanning, and having root kit scanning happening, as well. However, it seems to single-thread my internet access...when I try to access a page on the internet and it takes some time to load, then I can't do anything else with my browser. This is just not acceptable to me. Even though I'm using Windows 8 on a very fast computer it gets very slow and there are periods of time where I can do nothing interesting.
Too bad. Going back to Nod32 until I can find a better alternative. -
"Only if you pay"
Version: Kaspersky Anti-Virus 2013 2013
Pros
Good reviews, nice interface.
Cons
I saw this on a tech show and it was said it was free and worked well. However after running this software, the ONLY option given was pay 49.99 to fix any problems.
Summary
Too many companies do this. If it's not free, don't say it's free.
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"decent but there are better alternatives"
Version: Kaspersky Anti-Virus 2013 2013
Pros
fast
sturdy
stableCons
bad customer support
Summary
I always check out this website before buying anti-virus software - www.windowsmac.com - My personal favourite is AVG because it does what it says and i like the fact that it's as unobtrusive as possible.
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"No Customer Service"
Version: Kaspersky Anti-Virus 2013 2013
Pros
It works..
Cons
Absolutely NO customer service just redundant copy/paste emails ..
Summary
Used Kaspersky for several years & then this morning I had bad issues that kept telling me my licensed expired which was not so.. I sent an email ticket to their support (?) with my license & activation code & received a copy/paste robo email back from them totally unrelated to my issue.. Took a deep breathe, had more coffee, put my retired systems hat back on & went for their jugular; these issues today were Kaspersky's not the end users & cautioned them to fix them real quick.. While this is a great AV they have absolutely NO customer service which can make you crazy at times & when their AV crashes it crashes big time nothing small with them..
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"Good protection for a while"
Version: Kaspersky Anti-Virus 2013 2013
Pros
Decent protection for 2 years until major failure
Cons
I got infected with a virus and called Kaspersky to see if they would honor their "if yu get infected we will fix it for free" warranty. They said that my registry files "became corrupt" and made Kaspersky uncompatible with my windows 7 and therefore it was windows that failed not Kaspersky. They wanted $159 to fix my computer. I took it to Staples and they said that the virus currupted my registry files and that Kaspersky's tech was lying to me. I dont know what exactly happened but I know that I had Kaspersky and got a virus that would not allow me to even start on safe mode. It had to be reset to factory settings losing 300 GB of files....Shame on Kaspersky. I will be getting some sort of online back up such as Carbonite and will not be renewing my subscription to Kaspersky.
Summary
I would not get Kaspersky again as they clearly will not admit that a virus got in through their watch. Things happen I know but they should have made it right somehow
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"For me it's the best"
Version: Kaspersky Anti-Virus 2013 2013
Pros
Effective, smooth, does not slow down my computer at all.
Cons
If you want to turn it off, it will make your network connection restart. (for security reasons)
