- Quick specs
- Price: Free to try (30-day trial); $545.00 to buy (Buy it now)
- Operating system: Windows 98/Me/2000/XP/Vista/NT
- Date added: December 05, 2006
- Total Downloads: 360
- Downloads last week: 1
- See full specifications
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Publisher's description
From Target Helpdesk Software :Helpdesk software for professionals that does much more than call logging. Affordable, easy to use. HelpBasePro is the complete help desk software solution that saves you time and money. It includes a Web portal for both operators and clients. Custom fields let you capture any item of information you need. The integrated Knowledge Base lets you build and share knowledge. The mangement dashboard and reports let you see how your helpdesk is performing and ensure you meet targets. Asset management allows you to track and service assets. Time and materials lets you track costs. The e-mail service looks after inbound and outbound email. These are just a few of the features available. While HelpBasePro comes pre-configured with status, priority, category definitions etc. you can quickly and easily customize these to suit your own needs if required. Version 2.5.7 includes enhancements and bug fixes.
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