- Quick specs
- Price: Free to try (30-day trial); $545.00 to buy (Buy it now)
- Operating system: Windows 98/Me/2000/XP/Vista/NT
- Date added: October 04, 2006
- Total Downloads: 360
- Downloads last week: 1
- See full specifications
A newer version of HelpBasePro is available.
(Download doesn't provide access to previous versions of this program.)
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Publisher's description
From Target Helpdesk Software :Helpdesk software for professionals that does much more than call logging. Affordable, easy to use. HelpBasePro is the complete help desk software solution that saves you time and money. It includes a Web portal for both operators and clients. Custom fields let you capture any item of information you need. The integrated Knowledge Base lets you build and share knowledge. The mangement dashboard and reports let you see how your helpdesk is performing and ensure you meet targets. Asset management allows you to track and service assets. Time and materials lets you track costs. The e-mail service looks after inbound and outbound email. These are just a few of the features available. While HelpBasePro comes pre-configured with status, priority, category definitions etc. you can quickly and easily customize these to suit your own needs if required. Version 2.5.4 comes with new enhancements including an improved Management Dashboard.
Note: This is a very large (104MB) file and may take several hours to download via dial-up modem.
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