- Quick specs
- Price: Free
- Operating system: Windows Vista, Windows 95, Windows Me, Windows 3.x, Windows NT, Windows XP, Windows 2000, Windows 98
- Date added: August 14, 2008
- Total Downloads: 270
- Downloads last week: 1
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Publisher's description
From Help Desk Outsourcing :This e-book explains you about the challenges in improving performance in a help desk call center. It also explains you about the key metrics that can help you optimize the performance of help desk. Detailed explanation of the metrics and how to track them. This version is the first release on CNET Download.com.
What's new in this version:
This version is the first release on CNET Download.com.More popular Marketing Tools downloads
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