Bellerophon Helpdesk

From Argonaut Systems:

Organizations in virtually every industry sector rely on their IT systems to conduct business. The IT department's ability to resolve technology issues and manage the ever-changing IT infrastructure is critical to support business goals. Bellerophon Helpdesk automates many aspects of call management, increasing efficiency which allows staff to focus on problem resolution. The solution is easy to deploy, in days, not weeks--and is affordable for organizations that need a quick start in service management. Bellerophon Helpdesk is built on the same Bellerophon EMS II platform. Organizations that have a helpdesk requirement today can be confident of investing in a solution that can grow as business needs change.