AmberCat Help Desk 3.4 SP3

Quick specs
Price: Free to try (50-request or 30-day trial); $1,130.00 to buy
Operating system: Windows 98/Me/2000/XP/NT
Date added: October 13, 2005
Total Downloads: 2,385
Downloads last week: 1
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A newer version of AmberCat Help Desk is available.

Download the latest version | Learn more about AmberCat Help Desk 3.4 SP6

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Publisher's description

From AmberCat Systems :

AmberCat Help Desk can help you log, track, and manage your help desk calls. Customers can log requests directly via e-mail or their browser, in addition to rapid Windows-based call logging for your help desk staff. A tree view of customers, sites, contacts, and equipment provides a way to both log calls and manage your database. With SLA monitoring, escalation, e-mail alerts, time, and charge recording, and a knowledge base, AmberCat Help Desk is a feature-rich and configurable program that can help you manage your help desk more effectively. Version 3.4 SP3 adds enhancements to the previous version, including a rewrite of the import function.

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