SugarSync File Manager for Mac

Name: SugarSync File Manager
Rating: 3.7 (19 reviews)
Author: SugarSync

By SugarSync
Trial version
User Rating

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Key Details of SugarSync File Manager

Access, view, edit, save, transfer, back up, and sync files or folders across multiple devices in seconds
Last updated on 07/10/20
There has been 1 update within the past 6 months
The current version has 0 flags on VirusTotal
Also available on Android, iOS, and Windows

Beta or prerelease software is not intended for inexperienced users, as the software may contain bugs or potentially damage your system. We strongly recommend that users exercise caution and save all mission-critical data before installing and/or using this software.

Editors’ Review

Download.com staffFebruary 29, 2024

When you need your files to be accessible wherever you go, there is no better option than using a cloud service. SugarSync File Manager for Mac helps you sync and store your files online so you can retrieve and use them at a later time. With this application you can access your files on the go on any device.

If you've ever used Dropbox, then you'll be familiar with how this app works. SugarSync File Manager for Mac offers a free service that allows you to store and sync up to 5GB of data on their servers. There are subscription options for those who require more storage space, too. Once the installation completes, a pop-up will come up to explain how to use the app and the SugarSync service. This app has a modern design. The interface is very intuitive and navigating through the app is a breeze. A simple drag and drop is all you need to sync your files onto the SugarSync servers. There is also a history tab, so you can keep track of all your activity. The installation can take a while, though, as you'll need to sign up for an account before you can begin using the SugarSync service.

If you wish to always have your files at hand, uploading and syncing them with SugarSync File Manager for Mac could be the right solution. There's no need to carry around USB sticks that might get lost or forgotten when you can utilize the power of cloud services.

What’s new in version 4.0.1

Updates to identify Public Links with the same name.
Improved upgrade experience of the desktop app.
Improved client startup speed with no internet connection.
Improved macOS uninstaller to clean up all files upon uninstall.
Fixed quota discrepancies between desktop app and web app.
Desktop app shows a link to the status page when it can't connect.
Various UI improvements.

SugarSync File Manager for Mac

By SugarSync
Trial version
User Rating

Download now

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Full Specifications

GENERAL

Release: July 10, 2020

Latest update: February 29, 2024

Version: 4.0.1

OPERATING SYSTEMS

Platform: Mac

Operating System: Mac OS X

Additional Requirements

macOS Catalina
macOS Mojave
macOS High Sierra
macOS Sierra

POPULARITY

Total Downloads: 36,824

Downloads Last Week: 0

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User Reviews

3.7/5

19 User Votes

Excellent product
pjonesCETDecember 22, 2013
Pros
Easy to use
Cons
None that I am aware of
Summary
favorite sync software
katnip3May 24, 2013
Pros
Can sync individual folders! It's well organized too. It handles conflicts well, such as two computers updating the same file and then uploading it. Solid mobile apps for Kindle Fire, iPhone, and Android. It keeps a backup of the 5 most recent versions of all of your files too. I've never lost any data through SugarSync.
Cons
Sometimes it can get hung up on trying to sync a few files because it thinks they are currently being used or something.
Summary
Excellent, with a major flaw
HugmupApril 13, 2013
Pros
It allows you to sync any folder and as many folders as you like. It doesn't put you in a straightjacket of only one folder, as in Drop Box It works well in the background It starts out with more free storage than many other services It is easy to earn additional free storage
Cons
Unlike other services, it cannot sync Mac bundles, which is a SERIOUS problem that results in corrupt and unusable files. When you read this post, it may have been overcome by events. Check with SugarSync to see if this is still an issue.
Summary
This is an excellent service, which I recommend. Mac users must be circumspect. Find out which applications save bundles. If you frequently use them, find a different service. If you save files from those applications in specific folders, you can use an additional sync service simultaneously for them. Note that you can make iWork applications compatible with SugarSync, by setting an option in their preferences not to save files as bundles. You can check a folder for bundles in the terminal, as follows: cd ~/Documents/Myfiles ls -le -rwxr--r--@ 1 Username Groupname 999 Jan 02 2010 17:01 Doc1.pages drwxr--r--@ 1 Username Groupname 999 Jan 02 2010 17:02 Doc2.pages drwxrwxrrwx 1 Username Groupname 999 Jan 02 2010 17:02 Miscellaneous Only the first character and the file extension are significant for this purpose. The first item is a Pages file The second item is a Pages bundle The third item is a regular directory To convert iWork bundles into files: 1. Uncheck the option to save files as bundles 2. Change the file extension from .pages to .template (or from .numbers or .keynote to .template) 3. Drag the file onto the desktop 4. Double-click on the file on the desktop to create a new document. The original content is intact. 5. Save the file with the original name in the original location. 6. Delete the file on the desktop. 7. SugarSync will sync the file correctly from now on. 8. Send a bug report to SugarSync.
All-time Favorite Program
katnip3July 4, 2012
Pros
Amazing software, my favorite freeware. A substantial 5gb of free storage is given. Synchronization is kept simple and straightforward and is done very well. Users can sync files across computers easily. Sharing folders and files is simple too; public links can be disabled and recipients do not need an account to download single files. The web interface is done well too.
Cons
Some of the mobile versions of this program can be a little glitchy, such as the ones for iOS or Android.
Summary
#1 for file synchronization and backup. If you're looking for something with a bit more customization than dropbox (such as folder sync), use SugarSync.
Good, but Limited
fairycastleJune 5, 2012
Pros
Great graphics and even greater customer service.
Cons
I quickly exceed my free storage when I tried uploading pictures, so I sprung for the paying version for more storage. It still didn't make a dent. My Mac records every image that ever went through my computer, and I'm a journalist, and puts it in the photo library. I asked Sugar Sync, and you cannot manually cull your photos. It will cost a fortune for me to store thousands of irrelevant images. The other deal breaker is that is doesn't pick up your mail. How often have I needed to access an old email? The iPad and my web based served only holds so much. Guess i am search elsewhere.
Summary
best syncing application on the market
techmomcaliforniaJune 3, 2012
Pros
lots of platforms powerful features
Cons
can't think of any
Summary
Lost data, wretched customer support.
sungarnycFebruary 28, 2012
Pros
When it works--intermittently--it's really cool, keeping a running backup of often-used files, and a cache of relatively static files.
Cons
It really doesn't work very well, and when it breaks--which it does way too often--customer support is simply unavailable: After I'd had it for a few weeks, it suddenly stopped syncing my files. After a week of trying to get someone to respond to my cries for help, it spontaneously started working again, "coincidently" just as I got the tech staff's attention. Then, two weeks ago, I discovered that 90% of my stored files were missing. I sent a total of five emails, and tried twice to use LiveChat, only to be bumped after 1/2-hour wait. It took several days to get them to respond to my request to cancel the account.
Summary
A good idea, but they don't seem to be able to get it to work. Because the technology is clearly faulty, I would never use them for anything important; because they have wretched customer service, I would never use them for anything. Sorry.
NO RECOVERY AFTER DATA LOSS. SERIOUS FLAW
ehealthyDecember 31, 2011
Pros
OK WHEN IT WORKS. Staff were quick to refund the annual payment.
Cons
ERASED over 30 Gigs of my data. Support staff could not help at all. They have no log of events NO hope of rescue or recovery. No explanation so NO way to prevent the same happening again!
Summary
USE AT YOUR OWN RISK. Sugarsync can not and will not help you if data is lost. Recovery and rescue is NOT possible.
Powerful, lots of memory, flexible setup, easy sharing.
mpg46November 5, 2011
Pros
All of the above.
Cons
Will not synchronize bundles on the Mac.
Summary
Love it and count on it to keep my desktop, laptop, and iPhone in perfect sync and share documents with project partners.
SugarSync works seamlessly between all of my devices
carolynbelden5September 16, 2010
Pros
Easy to use, works instantly. Easy access to all my data from the road.
Cons
Set up wizard.
Summary
SugarSync gives me peace of mind, my data is secure, and I can access it from any device at any time.

Developer’s Description

By SugarSync

Access, view, edit, save, transfer, back up, and sync files or folders across multiple devices in seconds.

SugarSync enables mobile consumers and professionals to backup, sync, access and share all their files on-the-go, instantly and securely from any Mac, PC, or mobile device (including iOS, Android, BlackBerry, Symbian and Windows Mobile devices). SugarSync users can sync music, photos, movies and other files in ANY folder and access and share those files via the cloud, providing a Cloud service that matches the way people currently organize their folders and manage their digital lives. SugarSync's file sharing and collaboration tools also allow users to share any folder or file with a simple URL via social networks, email, instant messaging and more.

SugarSync File Manager for Mac

Key Details of SugarSync File Manager

Editors’ Review

What’s new in version 4.0.1

SugarSync File Manager for Mac

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User Reviews

Excellent product

favorite sync software

Excellent, with a major flaw

All-time Favorite Program

Good, but Limited

best syncing application on the market

Lost data, wretched customer support.

NO RECOVERY AFTER DATA LOSS. SERIOUS FLAW

Powerful, lots of memory, flexible setup, easy sharing.

SugarSync works seamlessly between all of my devices

Developer’s Description