Kapdesk Service CRM for Android

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Developer’s Description

Handle customer issues even when you're on-the-go.

Kapdesk is your personal ticket management app for resolving customer queries in a jiffy, even when you're on-the-go.Inbox: Carry your ticket inbox along with you while on-the-go.Assigned Tickets: Get explicit notifications for tickets assigned to you and your team.Detailed View: View expanded details of each ticket by simply tapping on them.Quick Resolution: Resolve complex issues using an extensive knowledge base.Team Conferencing: Get expert opinion from your team members and solve tickets in no time.24/7 Support: Continue important conversations even after leaving the desk.Escalations: Tickets can be auto-escalated when left unattended for too long.Alerts: Receive push notifications for pending and escalated tickets.