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Key Details of Kapdesk Service CRM

  • Handle customer issues even when you're on-the-go.
  • Last updated on
  • There have been 4 updates
  • Virus scan status:

    Clean (it’s extremely likely that this software program is clean)


Developer’s Description

Handle customer issues even when you're on-the-go.
Kapdesk is your personal ticket management app for resolving customer queries in a jiffy, even when you're on-the-go.Inbox: Carry your ticket inbox along with you while on-the-go.Assigned Tickets: Get explicit notifications for tickets assigned to you and your team.Detailed View: View expanded details of each ticket by simply tapping on them.Quick Resolution: Resolve complex issues using an extensive knowledge base.Team Conferencing: Get expert opinion from your team members and solve tickets in no time.24/7 Support: Continue important conversations even after leaving the desk.Escalations: Tickets can be auto-escalated when left unattended for too long.Alerts: Receive push notifications for pending and escalated tickets.


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Full Specifications

GENERAL
Release
Latest update
Version
1.3
OPERATING SYSTEMS
Platform
Android
Additional Requirements
None
POPULARITY
Total Downloads
2
Downloads Last Week
0

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