iTunes Duplicate Finder for Windows

User Reviews

• Run away from this software.

  steve_saiFebruary 4, 2012

  Pros

  The interface is a pleasant shade of blue.

  Cons

  First time I ran the software it appeared to locate duplicates. I checked to delete all duplicates and all it did was break the link to the file. Hundreds of exclamation points. A google search helped me resolve that issue. I ran the software again and I still have hundreds of duplicate files. There is no user manual on line. Their site indicated they have 24/7 chat support. Not true. You submit a ticket and wait.

  Summary

  There is no support. The only documentation is 3-4 screen shots. Avoid this software. I bought it and regret it very much. Be warned.<br /><br /><span class='notifyMsg'> Updated </span>on Feb 16, 2012<p/>To followup on my previous review. I have spent over 10 hours attempting to organize my iTunes library. I have lost over a 1000 songs and the rest are fragmented between an external drive and my pc. As near as I can tell, I have no less than four separate itunes library's. Out of fairness, I did receive a response to my service ticket. They requested I schedule a time to be home so they can remote into my PC. My feeling is, if they cant do a better job of developing and supporting their product on the phone or with chat, there is NO way I am authorizing them to take control of my pc. I have been doing a lot of research and concluded there are products available that will work for the duplicate song issue. Do your research. Don't be burned by this company.

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• Doesn't work; customer service is terrible

  JenCTNovember 23, 2011

  Pros

  Looks like it works, at first

  Cons

  Says it's deleted many duplicates, but when I go back to iTunes, all 1,800 duplicates are still there.

  Summary

  Have tried for 2.5 months to get a resolution from the company, but they've been unresponsive.<br /><br /><span class='notifyMsg'> Updated </span>on Dec 13, 2011<p/>I should have given this zero stars; I wasted $$$ on this program, and the company won't resolve my issue of either refunding my purchase price, or fixing the problems with the program. Stay away from these folks.

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