ITunes can be used as downloading different music, television shows and music videos, applications for iPod and iPhone, eBooks and many more different applications via connecting to iTunes Store. iTunes with downloading also provide the facility of converting different music files from one format into other various formats available. These two facilities and then reading from audio and video CD's and also from the iPod and iPhone can cause the duplication of files in iTunes.These duplicate files can cause a lot of problem for the user it takes up the extra space on your disk and it might slow down iTunes and your PC, Laptop, iPod and iPhone. If someone have very large music collection it becomes difficult for him/her to find duplicate files in iTunes library. It becomes very difficult to remove all these duplicate files and it overload iTunes library, removing these files from library can consume a lot of time and effort.Our easy to understand program not only finds duplicate files but it also allows you to safely remove them, thereby reclaiming space on your hard disk. It will find and clean duplicate music, songs, and movies.
First time I ran the software it appeared to locate duplicates. I checked to delete all duplicates and all it did was break the link to the file. Hundreds of exclamation points. A google search helped me resolve that issue. I ran the software again and I still have hundreds of duplicate files. There is no user manual on line. Their site indicated they have 24/7 chat support. Not true. You submit a ticket and wait.
Summary
There is no support. The only documentation is 3-4 screen shots. Avoid this software. I bought it and regret it very much. Be warned.<br /><br /><span class='notifyMsg'> Updated </span>on Feb 16, 2012<p/>To followup on my previous review. I have spent over 10 hours attempting to organize my iTunes library. I have lost over a 1000 songs and the rest are fragmented between an external drive and my pc. As near as I can tell, I have no less than four separate itunes library's. Out of fairness, I did receive a response to my service ticket. They requested I schedule a time to be home so they can remote into my PC. My feeling is, if they cant do a better job of developing and supporting their product on the phone or with chat, there is NO way I am authorizing them to take control of my pc. I have been doing a lot of research and concluded there are products available that will work for the duplicate song issue. Do your research. Don't be burned by this company.
Doesn't work; customer service is terrible
JenCT
Pros
Looks like it works, at first
Cons
Says it's deleted many duplicates, but when I go back to iTunes, all 1,800 duplicates are still there.
Summary
Have tried for 2.5 months to get a resolution from the company, but they've been unresponsive.<br /><br /><span class='notifyMsg'> Updated </span>on Dec 13, 2011<p/>I should have given this zero stars; I wasted $$$ on this program, and the company won't resolve my issue of either refunding my purchase price, or fixing the problems with the program. Stay away from these folks.