Used Live Support Chat for Web Site for Windows?


Editors’ Review

Download.com staff
This service offers live chat and website monitoring for immediate customer support and sales. It's a web-hosted solution with flexible operator access and robust visitor insights.
Enlarged image for Live Support Chat for Web…
Live Support Chat for Web Site 0/1
  • Pros

    • Web-hosted system eliminates server and upgrade concerns.
    • Browser-based console allows 24/7 access from any location.
    • Visitor monitoring includes location, IP, referrer, and pages visited.
    • Easy setup with a simple HTML snippet integration.
    • Customizable chat window to match website design.
  • Cons

    • No explicit mention of advanced reporting features.
    • Limited details on operator collaboration tools beyond transfers.
    • Free trial duration is only 10 days.

Used Live Support Chat for Web Site for Windows?


Explore More


Full Specifications

GENERAL
Release
Latest update
Version
7.0.8
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows 10
  • Windows XP
  • Windows Vista
  • Windows 8
  • Windows 2003
  • Windows 7
  • Windows Server
Additional Requirements
Windows XP and later
POPULARITY
Total Downloads
15,819
Downloads Last Week
0

Report Software

Program available in other languages


Last Updated


User Reviews

3.7/5

12 User Votes


Developer’s Description

Provide live help chat and website monitoring solution for online customer support.
Provide Support is an online service that allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system means you don't have to worry about server capacity, bandwidth usage, system upgrades and other issues. An optional browser-based operator console allows you to monitor your website for chat requests 24/7 from any location, from any system connected to the Internet. The system supports 256-bit SSL encryption and features visitor monitoring with geographic location identification, IP address, referrer, visited pages, and more. You can proactively invite your visitors to chat, request visitors' feedback when chat is finished, push pages, transfer calls to other operators, use canned answers, save chat sessions logs, assign operators to multiple departments, set up sound and/or visual alerts on different events, see "party is typing" notification. Very easy to set up - just paste a small HTML snippet into your web page source code. Web-based, Windows, Linux and Mac OS operator client. No plug-ins or software installation required on customer's side. Fully customizable chat window to fit your website design. Large gallery of chat button images and chat invitations. Fully functional 10-day free trial.

Download.com
Your review for Live Support Chat for Web Site