Live Support Chat for Web Site for Windows

Name: Live Support Chat for Web Site
Rating: 3.7 (12 reviews)
Author: Provide Support Live Chat

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Used Live Support Chat for Web Site for Windows?

Editors’ Review

Download.com staffFebruary 26, 2026

This service offers live chat and website monitoring for immediate customer support and sales. It's a web-hosted solution with flexible operator access and robust visitor insights.

Top Recommended Alternative

ChatBuilder IRC

Trial version

Pros
- Web-hosted system eliminates server and upgrade concerns.
- Browser-based console allows 24/7 access from any location.
- Visitor monitoring includes location, IP, referrer, and pages visited.
- Easy setup with a simple HTML snippet integration.
- Customizable chat window to match website design.
Cons
- No explicit mention of advanced reporting features.
- Limited details on operator collaboration tools beyond transfers.
- Free trial duration is only 10 days.

Live Support Chat for Web Site for Windows

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Used Live Support Chat for Web Site for Windows?

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Full Specifications

GENERAL

Release: November 13, 2023

Latest update: February 26, 2026

Version: 7.0.8

OPERATING SYSTEMS

Platform: Windows

Operating System

Windows 10
Windows XP
Windows Vista
Windows 8
Windows 2003
Windows 7
Windows Server

Additional Requirements: Windows XP and later

POPULARITY

Total Downloads: 15,830

Downloads Last Week: 1

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Program available in other languages

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Last Updated

User Reviews

3.7/5

12 User Votes

Amazing interface, easy to use, no hassle
AleXpress81November 10, 2012
Pros
Love geomap feature, along with traffic feature, helpful 24 hrs service. This is exactly what I was looking for
Cons
Didn't find any
Summary
Great product ,i totally love the features
jass1245August 27, 2012
Pros
Gio map is very helpful and i use it all the time.the price is great !
Cons
i really can't think of one .
Summary
Real-time visitor tracking is a valuable feature
cdanysfAugust 3, 2012
Pros
This software is stable, easy to use and pleasing to the eye.
Cons
I cant think of one
Summary
A great product that helps promote great online service
rstevenwAugust 3, 2012
Pros
Easy to setup. Flexible. Easy to use. The price is right.
Cons
None that I can think of.
Summary
Since adding Live Support Chat from Provide Support my companies online business has grown. Our clients enjoy the ease at which Live Support Chat enables them to get fast responses to their online purchasing questions.
NOT telling the WHOLE truth
bfergi19September 24, 2008
Pros
see below.
Cons
price is per month for one operator.
Summary
Product is $15 for one operator for one month...This description/price needs to be updated to reflect the provider's true requests.
Absolutley Fantastic
limomaniaApril 4, 2006
Pros
I love this programme. I use it on my website limo-land.co.uk. It looks great on my website. You can change the images to a huge selection of templates or upload your own. The best thing about this product is the fact you can see people who are visiting your pages. it tells you what page they are browsing on, what website they found you on, what key words they typed to find you and where in the world they are calling from. Ontop of which, at anytime, you can invite them into a conversation, as if they just walked through your shop door!
Cons
The only thing i can fault on this download is the fact it's not free forever! But it's still definately worth the ÃƒÂ‚Ã‚Â£60 a year membership!
Summary
Not bad Works fine!
haritosnOctober 9, 2005
Pros
Cons
To buy at $15 is a bit miss leading! Its actually $15/month
Summary
good for every individual in the site
jejo michaelJune 9, 2005
Pros
its outlook its quality and most of all its way to have a chat with others
Cons
Summary
Cool, but not the greatest
Cadet_MajorBuffumJune 2, 2005
Pros
I can chat with my friends now, YAY!
Cons
It is not the fastest service, but it's good enough for me.
Summary
$15 a month
mcothmaneApril 9, 2005
Pros
Good interface
Cons
The Price is Actually $15 a month not a one time $15
Summary

Developer’s Description

By Provide Support Live Chat

Provide live help chat and website monitoring solution for online customer support.

Provide Support is an online service that allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system means you don't have to worry about server capacity, bandwidth usage, system upgrades and other issues. An optional browser-based operator console allows you to monitor your website for chat requests 24/7 from any location, from any system connected to the Internet. The system supports 256-bit SSL encryption and features visitor monitoring with geographic location identification, IP address, referrer, visited pages, and more. You can proactively invite your visitors to chat, request visitors' feedback when chat is finished, push pages, transfer calls to other operators, use canned answers, save chat sessions logs, assign operators to multiple departments, set up sound and/or visual alerts on different events, see "party is typing" notification. Very easy to set up - just paste a small HTML snippet into your web page source code. Web-based, Windows, Linux and Mac OS operator client. No plug-ins or software installation required on customer's side. Fully customizable chat window to fit your website design. Large gallery of chat button images and chat invitations. Fully functional 10-day free trial.

Live Support Chat for Web Site for Windows

Editors’ Review

Top Recommended Alternative

ChatBuilder IRC

Pros

Cons

Live Support Chat for Web Site for Windows

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User Reviews

Amazing interface, easy to use, no hassle

Great product ,i totally love the features

Real-time visitor tracking is a valuable feature

A great product that helps promote great online service

NOT telling the WHOLE truth

Absolutley Fantastic

Not bad Works fine!

good for every individual in the site

Cool, but not the greatest

$15 a month

Developer’s Description