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HP Support Assistant for HP Notebooks for Windows

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Editors’ Review

Download.com staff
This software helps HP notebook users discover, maintain, and troubleshoot issues. It supports Windows Vista and 7, offering enhanced contact options and troubleshooting resources.

  • Pros

    • Provides troubleshooting for network, battery, hard drive, and CD/DVD drive
    • Features improved navigation with a navigation bar
    • Action view is improved with grouping and color-coding
    • Enhanced customer improvement program provides usage information
    • Improved alert system shows alerts only when actions are pending

  • Cons

    • Limited to specific HP notebook models
    • Only supports Windows Vista and Windows 7 operating systems
    • Feedback button is available, but effectiveness is not detailed
    • No information on advanced diagnostic capabilities beyond basic troubleshooting
    • Requires user interaction to apply selections and updates
Icon of program: HP Support Assistant for …

HP Support Assistant for HP Notebooks for Windows

Download now

Used HP Support Assistant for HP Notebooks for Windows?

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Full Specifications

GENERAL
Release
Latest update
Version
5.0.14.2
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows 10
  • Windows Vista
  • Windows 7
Additional Requirements
None
POPULARITY
Total Downloads
39,139
Downloads Last Week
6
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Last Updated

User Reviews

1/5

3 User Votes

Developer’s Description

By Hewlett Packard Development Company
Discover, maintain, and troubleshoot issues with your HP notebook.
The HP Support Assistant enables HP customers to discover, maintain, and troubleshoot issues with their HP Notebook computers. This download provides support for HP Notebooks running either Windows Vista (32, 64 bit) or Windows 7 (32, 64 bit) operating systems. Enhancements:"Get Assistance" Contact options from HP and others. Provides new troubleshooting resources for the network, battery, hard drive, and CD/DVD drive. Improves navigation with the addition of a Navigation bar. Improves the Action view for managing actions from HP. Actions are now grouped as Important, Recommended, and Tips and color-coded to make them easier to recognize. Also, Apply Selections are now positioned in front of the action so they are easier to choose and apply. Improves the HP Customer Improvement Program.The program now includes more information about how HP Support Assistant and other HP applications are being used to help HP improve the user experience and support options in the future. Adds an HP Feedback button, which enables users to provide feedback at any time. Improves alerts by no longer showing alerts when no actions are pending. Improves software update reliability to deliver more updates from HP automatically.

HP Notebooks / Hardware supported:Compaq Mini CQ10 NetBook PC;Compaq Presario CQ series Notebook PC's;HP 2140 Mini-Note PC;HP Compaq Notebooks;HP EliteBook Notebooks;HP EliteBook Tablet PC's;HP EliteBook Mobile Workstations;HP G series Notebooks;HP Mini series NetBook PC's;HP Pavilion dv5 Notebooks;HP Pavilion dv6 Notebooks;HP Pavilion dv7 Notebooks;HP ProBook Notebooks;HP TouchSmart tm2 Notebooks;

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