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From Hewlett Packard Development Company:
The HP Support Assistant enables HP customers to discover, maintain, and troubleshoot issues with their HP Notebook computers. This download provides support for HP Notebooks running either Windows Vista (32, 64 bit) or Windows 7 (32, 64 bit) operating systems.
Enhancements:
"Get Assistance" Contact options from HP and others. Provides new troubleshooting resources for the network, battery, hard drive, and CD/DVD drive. Improves navigation with the addition of a Navigation bar. Improves the Action view for managing actions from HP. Actions are now grouped as Important, Recommended, and Tips and color-coded to make them easier to recognize. Also, Apply Selections are now positioned in front of the action so they are easier to choose and apply. Improves the HP Customer Improvement Program.
The program now includes more information about how HP Support Assistant and other HP applications are being used to help HP improve the user experience and support options in the future. Adds an HP Feedback button, which enables users to provide feedback at any time. Improves alerts by no longer showing alerts when no actions are pending. Improves software update reliability to deliver more updates from HP automatically.
HP Notebooks / Hardware supported:
Compaq Mini CQ10 NetBook PC;
Compaq Presario CQ series Notebook PC's;
HP 2140 Mini-Note PC;
HP Compaq Notebooks;
HP EliteBook Notebooks;
HP EliteBook Tablet PC's;
HP EliteBook Mobile Workstations;
HP G series Notebooks;
HP Mini series NetBook PC's;
HP Pavilion dv5 Notebooks;
HP Pavilion dv6 Notebooks;
HP Pavilion dv7 Notebooks;
HP ProBook Notebooks;
HP TouchSmart tm2 Notebooks;
Oggiwara
October 29, 2016
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Version: HP Support Assistant for HP Notebooks 5.0.14.2
2016-10-29 04:22:50
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By Oggiwara
Pros
Haven't found any after 2 years use.
Cons
The same BIOS have been updated several times now. But still the "assistant" ask me to download and update it. It also download outdated drivers so I lost control over sound, wifi and my external IPS monitor. HP have no proper support, so I ended up searching for other softwares.
In the end I had to download another program to get my drivers updated. It solved all problems caused by HP except the BIOS update.
Summary
All in all I will not buy any HP products anymore, due to severe problems with my laptop and also printer without HP care a bit.
xsintrix
February 05, 2012
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Version: HP Support Assistant for HP Notebooks 5.0.14.2
2012-02-05 15:18:33
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By xsintrix
Pros
Allows owner to view information about the computer and the various components and software installed therein.
Cons
This assistant is not for the novice operator.
Summary
I would not recommend this for most laptops unless there is a problem and the technicians need help in finding the problem. Otherwise, needs work to be truly useful.
SoozUSA
January 17, 2011
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Version: HP Support Assistant for HP Notebooks 5.0.14.2
2011-01-17 15:35:40
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By SoozUSA
Pros
Nothing at all
Cons
This has been an ongoing problem program for well over a year. Reverting to a prior release causes no connection to checking for changes. Current release does not install.
i am having the same exact problem and HP doesn't care at all, after several attempts at emailing them. i cannot find the program in my System Recovery option and i know it used to be there. i am no longer under warranty - obviously that's the reason why they don't respond.
