iTunes

CNET Editors' review

by: Jason Parker on September 21, 2008

As one of the most popular programs for managing music and video content on a personal computer, Apple's iTunes software has become an indispensable part of our digital life. Version 9 of iTunes brings a handful of enhancements to Apple's ubiquitous media software, including an improved storefront, tools for sharing media between multiple computers, a new Genius Mixes music experience, and a more flexible system for syncing media to the iPod or iPhone.

Design
The look of iTunes 9 is a little more polished than that of iTunes 8, but the layout is basically identical. A source menu runs as a column down the left side, offering quick access to your media library, the iTunes Store, Genius features, and playlists. Once a selection is chosen in the source menu, all the relevant content spills out into the large main window, where it can be organized and sorted using an arsenal of sophisticated, spreadsheet-like options or switched into a cover-flow view that hearkens back to the days of flipping through record crates.

One feature that received a substantial overhaul is the iTunes store. Store navigation links now run horizontally across the top of the window and include drop-down menus to quickly drill down into specific sections, such as Jazz. Front page content is more attractively arranged and allows you to launch music and video previews directly, without jumping in and out of specific album and video listings. Another welcome design change seen throughout the iTunes store is an option menu next to every purchase button, allowing you to copy the item's URL, add to your Wish List, gift the purchase, or share the link on Facebook or Twitter.

Features
What started out as a basic jukebox program for ripping and burning CDs and transferring music to your iPod has evolved over the years into a multimedia behemoth capable of handling everything from HD-movie rentals to syncing appointments with your iPhone. In spite of all the bells and whistles that have been tacked-on to iTunes over the years, at its core, iTunes still remains an excellent tool for managing your music and video collections.

Several new features have been introduced in iTunes 9, including a new iTunes LP media format, Home Sharing, Genius Mixes, and new device-syncing options. As a throwback to a bygone era when people purchased and revered full-length albums, the iTunes LP format treats music fans to an immersive album experience, filled with liner notes, lyrics, interactive menus, and bonus videos. Like any album or single purchased using iTunes, the songs included with an iTunes LP are delivered as DRM-free AAC music files that can be transferred to any iPod, iPhone, or AAC-compatible device. All of the extra stuff included with an iTunes LP--the special menus, photos, videos, and interactive elements--are only available to view directly on your computer. In spite of its limitations, the iTunes LP format should find a home with music fans looking for a richer album experience from their favorite bands.

Apple is taking a similar approach with video, adding the sort of bonus material and extras found on DVDs to many of the popular movies and TV shows available through iTunes. The format is called iTunes Extras, but just like iTunes LP, none of the added material or special menus can be transferred to an iPod or iPhone.

Apple's Genius feature, added in iTunes 8, harnesses Apple's vast collection of iTunes song data to give you educated recommendations when it comes to what music or videos may interest you based on the media you already have. The same data can also be used to create instant 25-song Genius Playlists, built around any song in your library. In iTunes 9, Apple adds another use for its Genius song recommendations called Genius Mixes. To minimize the amount of time it takes to launch iTunes and start listening to great music, Genius Mixes are automatic mixes of music from your library based around a common genre, such as Rock, Classical, Pop, or Jazz. The effect is similar to switching on a good radio station, surrendering song selection over to Apple's Genius technology, and trusting it not to mix your Zappa songs with Ella Fitzgerald.

Of all the new features included in iTunes 9, the most practical by far is Home Sharing. Up until now, multiple computers on a common network could use iTunes to stream content between computers, but were prevented from actually copying files back and forth. In iTunes 9, you can now bless locally networked computers with Home Sharing privileges, allowing unrestricted access to their music, videos, podcasts, apps, and playlists, which can be copied between computers directly within iTunes. It's a great feature for families or any multicomputer household, and can even be set up to transfer any new iTunes store purchases between all of your computers automatically. Of course, content added to your library using means other than the iTunes store (heaven forbid) is excluded from automatic updates, but can still be transferred manually through Home Sharing.

Finally, anyone with an iPod or iPhone will enjoy the extra syncing options available in iTunes 9. With your iPod or iPhone connected to your computer, the iTunes device summary window now includes a dedicated tab for iTunes U academic content (formerly lumped in with podcasts), and the syncing options for music, videos, photos, and podcasts, now offer more control over what media you want to transfer. For example, in the music tab, you now have options for syncing the specific artists, playlists, and genres you care about, and a check box for filling up any leftover space with random selections. iPhone and iPod Touch owners will be happy to see an improved Apps tab where you can arrange and customize the selection of apps that get synced to your device.

Worth the download?
Updating iTunes is about as inevitable as death and taxes. Try and resist, and some iPod or iPhone update will come along and twist your arm into updating anyhow. And while Apple hasn't done much to lighten the load of the iTunes installation package (or the bundled Quicktime install that comes with it), it's hard to complain when the program is free and offers such an impressive range of features. So yes, it's worth downloading--if for no other reason than the excellent new Home Sharing feature. Visit CNET's Download.com for the latest version of iTunes 9 (Mac or Windows).

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Publisher's Description

From Apple:

iTunes, the award-winning digital-jukebox software, is now available for Mac and Windows. The iTunes Music Store offers Windows users the same online music store as Mac users, with the same music catalog, the same personal-use rights, and the same 99-cents-per-song pricing. With music from all five major music companies and more than 600 independent labels, the iTunes Music Store catalog now offers more than 1,000,000 songs. Features include a free download with no hidden charges for extra features, MP3 and pristine-quality AAC-encoding from audio CDs, smart playlists, more than 250 free Internet-radio stations, and the ability to burn custom playlists to CDs and MP3 CDs, to burn content to DVDs to back up an entire music collection, and to share music via Rendezvous over any network, cross-platform.

Version 8 adds genius playlists, a tile view, and HD TV-show support. Version 8.0.2 is a bug-fixing release.

Please note that downloading this program takes you to a third-party Web site.

What's new in this version: Version 8.0.2 is a bug-fixing release.

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All User Reviews
  • All versions:

    3.0 stars

    out of 1,616 votes

    • 5 star: 435
    • 4 star: 291
    • 3 star: 194
    • 2 star: 200
    • 1 star: 495
  • Current version:

    2.4 stars

    out of 43 votes

    • 5 star: 8
    • 4 star: 3
    • 3 star: 4
    • 2 star: 12
    • 1 star: 16
  • My rating:

    0 stars

    Write review

Results 1-10 of 43

  • 5.0 stars

    "WOW Great Product"

    March 6, 2009  |   By hockey2itunes

    Version: iTunes 8.0.2.20

    Pros

    -fast and easy
    -can do music and videos
    -don't have to walk out and buy the whole disc can buy how ever many songs from one program

    Cons

    Needs to be able to movie discs on it

    Summary

    This is a great thing to have for anyone who loves music and videos it works great. Plus you can even put your old discs on it to! Recommended!

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  • 1.0 stars

    "Defeatured in a Major way - no more MP3"

    February 22, 2009  |   By Chris_Roman

    Version: iTunes 8.0.2.20

    Pros

    Was a useful tool for iPod and non iPod users to move audio files among players and software, convert, and tag. I use many programs for audio and ironically many MP3 programs are designed to work with iTunes, it's nice to have integration.

    Cons

    Removal to convert CDs to MP3 and burn CDs. I've downloaded the latest onto 2 fresh installed windows machines. Key functionality was removed. I assume this is to force consumers into switching formats to Apple file systems and only buy iPods

    Summary

    Apple seems to have decided that only iPOD users exist, so as an iPOD user you should not be using software that does not support AAC. Unfortunately there are millions of DJs and children with other $20 MP3 players, and gaming systems like PSPs that do not support AAC. Sleazy move on Apples part.

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  • 1.0 stars

    "If iPhone had this poor an interface, it wouldn' sell.."

    February 21, 2009  |   By IrishKev

    Version: iTunes 8.0.2.20

    Pros

    Look is nice. Pity that the functionality doesn't match.

    Cons

    Functionality is not intuitive for so many features. Where is the ease of use? I expect more from apple.

    Summary

    I am new to iTunes. I got an iPhone a month ago.
    Perhaps the functionality needs to remain the same to keep the old users happy. Well they should offer a 'Classic' interface then.

    The list of hard to use features goes on and on:
    Moving video to the iPhone. Took me way too long to figure this one simple thing out. Yes I could read have read the help files sooner. But come on, this is a simpe feature.

    Managing Podcasts is a pain. If you ever want to change the layout of your folders (I wanted to move data onto an external drive), it is labor intensive.
    Why can't you multi-select in a list box? !! Infuriating.

    THE REAL BOTTOM LINE
    The iTunes interface is like a slick, pretty interface circa 1985 (for apple, say circa 1995 for a Windows app).
    I expect better from apple. I love my iPhone.
    But I am so disappointed in iTunes

    Updated on Feb 21, 2009

    I just found this list of iTunes alternatives.
    I'll let you know which one I pick....
    http://reviews.cnet.com/8301-12519_7-10104294-49.html

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  • 2.0 stars

    "Good lay out"

    February 20, 2009  |   By billrollinson

    Version: iTunes 8.0.2.20

    Pros

    List's everything the way you want it

    Cons

    Slow loading but don't know if it's a problem I've listed below.

    Summary

    Every time I open I-Tunes a warning box pop's up telling me certain files are missing please download I-Tunes again. I have 3 times and still can't record any of my tunes. In the file menus there is no option to 'send to' so I can't send a file to my writer.I have a Acer M1640 with loads of memory, Vista preinstalled with NTI cd/dvd maker loaded when I do use this programme it only records for PC not any cd player?? Do you have any suggestions? Other than the above everything else is OK. The layout everything readily available to your fingers. Regards...

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  • 2.0 stars

    "Siezed Iphone, crashed everything, lost it all, SLOW"

    February 18, 2009  |   By pilotguy

    Version: iTunes 8.0.2.20

    Pros

    not sure what this does better than musicbox, etc.... no real pro's

    Cons

    apparently unstable, spent a day restoring everything, and still no luck.
    The old version is so slow, it seems as if its seized if you have more than about 3GB of music installed.

    Summary

    stick with an older version

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  • 2.0 stars

    "so so neither deserves uninstalling nor downloading"

    February 13, 2009  |   By hurricaneX

    Version: iTunes 8.0.2.20

    Pros

    good range and variety if u have nth better than this then give it a try

    Cons

    no comments

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  • 1.0 stars

    "Slow would be an improvement!"

    February 12, 2009  |   By itunesblues

    Version: iTunes 8.0.2.20

    Pros

    Music selection is vast and comprehensive

    Cons

    after the latest itunes update everything was erased from my computer

    Summary

    if you want itunes get a mac - however do not get it from an apple store they do not stand behind their product. Purchase your equipment from Best Buy they have the service and warranty which will make your life more enjoyable

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  • 2.0 stars

    "Bloated, slow, and frustrating"

    February 11, 2009  |   By Brother Shrike

    Version: iTunes 8.0.2.20

    Pros

    iTunes store is good, now with (mostly) no drm, good iPod settings pages, nice podcast integration. Easy to get gift certificates. The interface is reasonably intuitive.

    Cons

    Extremely slow, bloated, crashy, looks like a mac application. It'd be nice if it looked like a Windows app, too.

    Summary

    Apple obviously put no effort into optomizing iTunes for Windows. For example, on my friend's mac, iTunes opens in less that 3 seconds. I have a smaller music collection and a much better machine, but it takes iTunes over a minute to open on mine. iTunes also looks like a mac application. Blah. If I wanted an app that looked like a mac I'd buy a mac. As a programmer myself, I know that it actually takes more effort to make a program look like it does on another operating system than it does to simply make the program look like a native program does. This bugs me.

    I really don't recommend using iTunes for anything other than music shopping, and even then, Amazon mp3 is cheaper, higher quality, and with absolutely zero DRM (iTunes still has DRM on some labels). So really, iTunes is a program that should be skipped. There are plenty of better alternatives, even ones that can sync to iPods, if you look hard enough.

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  • 5.0 stars

    "be able to get for free"

    February 6, 2009  |   By desiree_miron

    Version: iTunes 8.0.2.20

    Pros

    downloads and some other stuff that is cool

    Cons

    i dont know

    Summary

    i dont know

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  • 5.0 stars

    "I need it for free downlod"

    February 4, 2009  |   By Atcast4u

    Version: iTunes 8.0.2.20

    Pros

    I needit for

    Cons

    There is no comands for the iTunes

    Summary

    I am a new to iTunes

    Reply to this review

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Results 1-10 of 43

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