iTunes Duplicate Finder

iTunes Duplicate Finder

Average User Rating:
1.0
out of 2 votes

Quick Specs

  • Version:
    1.3
  • Total Downloads:
    173
  • Date Added:
    August 26, 2011
  • File Size:
    3.27MB
  • Downloads Last Week:
    1
  • Operating Systems:
    Windows XP/Vista/7

Publisher's Description

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User Reviews
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Results 1–2 of 2

1 stars

"Run away from this software."

February 04, 2012  |  By steve_sai

 |  Version: iTunes Duplicate Finder 1.3

Pros

The interface is a pleasant shade of blue.

Cons

First time I ran the software it appeared to locate duplicates. I checked to delete all duplicates and all it did was break the link to the file. Hundreds of exclamation points. A google search helped me resolve that issue. I ran the software again and I still have hundreds of duplicate files. There is no user manual on line. Their site indicated they have 24/7 chat support. Not true. You submit a ticket and wait.

Summary

There is no support. The only documentation is 3-4 screen shots. Avoid this software. I bought it and regret it very much. Be warned.

Updated on Feb 16, 2012

To followup on my previous review. I have spent over 10 hours attempting to organize my iTunes library. I have lost over a 1000 songs and the rest are fragmented between an external drive and my pc. As near as I can tell, I have no less than four separate itunes library's. Out of fairness, I did receive a response to my service ticket. They requested I schedule a time to be home so they can remote into my PC. My feeling is, if they cant do a better job of developing and supporting their product on the phone or with chat, there is NO way I am authorizing them to take control of my pc. I have been doing a lot of research and concluded there are products available that will work for the duplicate song issue. Do your research. Don't be burned by this company.

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1 stars

"Doesn't work; customer service is terrible"

November 23, 2011  |  By JenCT

 |  Version: iTunes Duplicate Finder 1.3

Pros

Looks like it works, at first

Cons

Says it's deleted many duplicates, but when I go back to iTunes, all 1,800 duplicates are still there.

Summary

Have tried for 2.5 months to get a resolution from the company, but they've been unresponsive.

Updated on Dec 13, 2011

I should have given this zero stars; I wasted $$$ on this program, and the company won't resolve my issue of either refunding my purchase price, or fixing the problems with the program. Stay away from these folks.

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Results 1–2 of 2

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Full Specifications

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General
Publisher Ashisoft
Publisher web site http://www.ashisoft.com
Release Date March 31, 2011
Date Added August 26, 2011
Version 1.3
Category
Category Utilities & Operating Systems
Subcategory File Management
Operating Systems
Operating Systems Windows, Windows 7, Windows Vista, Windows XP
Additional Requirements Microsoft .NET Framework 2.0 or 3.0
Download Information
File Size 3.27MB
File Name idfsetup.exe
Popularity
Total Downloads 173
Downloads Last Week 1
Pricing
License Model Free to try
Limitations First 10 files of less than 4MB deleted
Price $19.95
 
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