iTunes Duplicate Finder - Free download and software reviews - CNET Download.com

iTunes Duplicate Finder

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All User Reviews
  • All versions:

    1.0 stars

    out of 3 votes

    • 5 star: 0
    • 4 star: 0
    • 3 star: 0
    • 2 star: 0
    • 1 star: 3
  • Current version:

    1.0 stars

    out of 3 votes

    • 5 star: 0
    • 4 star: 0
    • 3 star: 0
    • 2 star: 0
    • 1 star: 3
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    Write review

Results 1-3 of 3

  • 1.0 stars

    "Looks like an app but it is not"

    January 20, 2013  |   By dclubb

    Version: iTunes Duplicate Finder 1.3

    Pros

    Has a user interface that looks like an application

    Cons

    Nothing works in this release. It is a complete waste of time. Stay away

    Summary

    A fraudulent company that does not want to refund my order after claiming that this "tool" does not work at all.

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  • 1.0 stars

    "Run away from this software."

    February 4, 2012  |   By steve_sai

    Version: iTunes Duplicate Finder 1.3

    Pros

    The interface is a pleasant shade of blue.

    Cons

    First time I ran the software it appeared to locate duplicates. I checked to delete all duplicates and all it did was break the link to the file. Hundreds of exclamation points. A google search helped me resolve that issue. I ran the software again and I still have hundreds of duplicate files. There is no user manual on line. Their site indicated they have 24/7 chat support. Not true. You submit a ticket and wait.

    Summary

    There is no support. The only documentation is 3-4 screen shots. Avoid this software. I bought it and regret it very much. Be warned.

    Updated on Feb 16, 2012

    To followup on my previous review. I have spent over 10 hours attempting to organize my iTunes library. I have lost over a 1000 songs and the rest are fragmented between an external drive and my pc. As near as I can tell, I have no less than four separate itunes library's. Out of fairness, I did receive a response to my service ticket. They requested I schedule a time to be home so they can remote into my PC. My feeling is, if they cant do a better job of developing and supporting their product on the phone or with chat, there is NO way I am authorizing them to take control of my pc. I have been doing a lot of research and concluded there are products available that will work for the duplicate song issue. Do your research. Don't be burned by this company.

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  • 1.0 stars

    "Doesn't work; customer service is terrible"

    November 23, 2011  |   By JenCT

    Version: iTunes Duplicate Finder 1.3

    Pros

    Looks like it works, at first

    Cons

    Says it's deleted many duplicates, but when I go back to iTunes, all 1,800 duplicates are still there.

    Summary

    Have tried for 2.5 months to get a resolution from the company, but they've been unresponsive.

    Updated on Dec 13, 2011

    I should have given this zero stars; I wasted $$$ on this program, and the company won't resolve my issue of either refunding my purchase price, or fixing the problems with the program. Stay away from these folks.

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