UndeletePlus

UndeletePlus

Average User Rating:
2.5
out of 13 votes

Quick Specs

  • Version:
    3.0.4.513
  • Total Downloads:
    29,158
  • Date Added:
    May 15, 2013
  • Price:
    Free to try (Recovery disabled); $39.95 to buy (Buy it now)
  • File Size:
    2.11MB
  • Downloads Last Week:
    72
  • Platform:
    Windows

Publisher's Description

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User Reviews
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Results 1–5 of 5

1 stars

"Not even one star - had to select 1/2 a star"

January 18, 2014  |  By JerusalemGifts

 |  Version: UndeletePlus 3.0.4.513

Pros

sorry - no words

Cons

terrible customer support, program does not work - total waste of $40

Summary

look somewhere else for a File Recovery program

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2 stars

"Nonexistent customer support"

January 06, 2014  |  By alanrc1234

 |  Version: UndeletePlus 3.0.4.513

Pros

The product found my missing files almost immediately. However, you need the paid version to actually recover the files.

Cons

The download is free but it's not fully functional. To get the fully functional version costs $39. I paid the registration fee, but the licence key did not work, and their customer support has ignored my repeated requests for support.

Summary

After three tries to contact their customer support to get a valid license key, I downloaded a different product which really WAS free, and now I'm disputing the charge on my credit card.

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1 stars

"DOES NOT WORK - TERRIBLE CUSTOMER SERVICE and SUPPORT"

November 25, 2013  |  By jkhershey

 |  Version: UndeletePlus 3.0.4.513

Pros

There are ZERO pros to this product! It DOESN'T WORK!!!!

Cons

TRY BEFORE YOU BUY doesn't work - just gives recovery ability rating

DOESN'T WORK after stating there was HIGH RECOVERY ABILITY for the file.

CUSTOMER SERVICE is a ZERO!

TERRIBLE SUPPORT - I opened a support ticket to which they sent a canned response and close the ticket without even allowing me a chance to respond

NO GUARANTEE and NO REFUND when product doesn't work

Company doesn't stand behind their product nor care about customer satisfaction!

Summary

I had a file that was accidentally deleted, and I needed it for work. I should have known it was a bad product when their "TRY BEFORE YOU BUY" didn't work. However, since it said my file's recovery ability was HIGH, I went ahead and purchased their program. What a HUGE MISTAKE! When I opened a support ticket, they sent back a canned answer and immediately closed my ticket without even giving me a chance to respond. Again, I followed the instructions given again, and it was of no use. When I followed up again with their support, I was told that is why they have the "TRY BEFORE YOU BUY." When I explained my situation, I was told they can't guarantee it will work, so I was basically out of luck.

I filed claims with both the "BuySafe" guarantee that came with the purchase and PayPal in hopes of getting my money back - since the PRODUCT IS USELESS to me.

This is the exact response I received from the company:
" Due to the complex nature of data recovery, it is not always possible to recover certain deleted files because of hardware constraints, overwriting, crosslinking or other technical reasons, and in certain situations a deleted file found and recovered by UndeletePlus may not be a usable file. We can only guarantee that if the file has not been overwritten then you will be able to recover it. Unfortunately, we cannot guarantee the condition of the file once it is recovered. That is out of our control."

NO GUARANTEE = NO REFUND

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1 stars

"Does not work!"

September 08, 2013  |  By anamfilipe@gmail.com

 |  Version: UndeletePlus 3.0.4.513

Pros

Perhaps just the user interface, however you can't visualize the files or the real date.

Cons

Paid for it and it doesn't work! Sent a complaint to them and no answer at all!
It recovers all the files that I still have in the hard drive. I might have deleted a copy of them but a few years ago. The ones I wanted to recover, from this year, were not there at all. Not even one! Other free softwares did a better job recovering part of the pictures I deleted accidentally.

Summary

Try other options.

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1 stars

"Not working!"

July 24, 2013  |  By fizzwizz

 |  Version: UndeletePlus 3.0.4.513

Pros

Easy install - that's it!

Cons

You can see all the files but that is all it does - show them to you. Scanning takes hours and files that you actually want recovered, you usually can't even open.

Summary

I thought I lost all my docs because after scanning it looked like all were irretrievable but with another program I got pretty much everything back in short amount of time.
Waste of money!!!

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Results 1–5 of 5

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Full Specifications

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What's new in version 3.0.4.513
Version 3.0.4.513 includes minor Bug Fixes.
General
Publisher eSupport
Publisher web site http://www.esupport.com
Release Date May 14, 2013
Date Added May 15, 2013
Version 3.0.4.513
Category
Category Utilities & Operating Systems
Subcategory Backup Software
Operating Systems
Operating Systems Windows, Windows XP, Windows 7, Windows 2003, Windows Server 2008, Windows Vista
Additional Requirements None
Download Information
File Size 2.11MB
File Name undeleteplus_setup.exe
Popularity
Total Downloads 29,158
Downloads Last Week 72
Pricing
License Model Free to try
Limitations Recovery disabled
Price $39.95

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