UndeletePlus

UndeletePlus

Average User Rating:
2.5
out of 13 votes

Quick Specs

  • Version:
    3.0.6.303
  • Total Downloads:
    29,859
  • Date Added:
    Mar. 20, 2015
  • Price:
    Free to try (Recovery disabled); $39.95 to buy (Buy it now)
  • File Size:
    2.5MB
  • Downloads Last Week:
    34
  • Platform:
    Windows

Publisher's Description

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User Reviews
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Results 1–10 of 13

1 stars

"Not even one star - had to select 1/2 a star"

January 18, 2014  |  By JerusalemGifts

 |  Version: UndeletePlus 3.0.4.513

Pros

sorry - no words

Cons

terrible customer support, program does not work - total waste of $40

Summary

look somewhere else for a File Recovery program

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2 stars

"Nonexistent customer support"

January 06, 2014  |  By alanrc1234

 |  Version: UndeletePlus 3.0.4.513

Pros

The product found my missing files almost immediately. However, you need the paid version to actually recover the files.

Cons

The download is free but it's not fully functional. To get the fully functional version costs $39. I paid the registration fee, but the licence key did not work, and their customer support has ignored my repeated requests for support.

Summary

After three tries to contact their customer support to get a valid license key, I downloaded a different product which really WAS free, and now I'm disputing the charge on my credit card.

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1 stars

"DOES NOT WORK - TERRIBLE CUSTOMER SERVICE and SUPPORT"

November 25, 2013  |  By jkhershey

 |  Version: UndeletePlus 3.0.4.513

Pros

There are ZERO pros to this product! It DOESN'T WORK!!!!

Cons

TRY BEFORE YOU BUY doesn't work - just gives recovery ability rating

DOESN'T WORK after stating there was HIGH RECOVERY ABILITY for the file.

CUSTOMER SERVICE is a ZERO!

TERRIBLE SUPPORT - I opened a support ticket to which they sent a canned response and close the ticket without even allowing me a chance to respond

NO GUARANTEE and NO REFUND when product doesn't work

Company doesn't stand behind their product nor care about customer satisfaction!

Summary

I had a file that was accidentally deleted, and I needed it for work. I should have known it was a bad product when their "TRY BEFORE YOU BUY" didn't work. However, since it said my file's recovery ability was HIGH, I went ahead and purchased their program. What a HUGE MISTAKE! When I opened a support ticket, they sent back a canned answer and immediately closed my ticket without even giving me a chance to respond. Again, I followed the instructions given again, and it was of no use. When I followed up again with their support, I was told that is why they have the "TRY BEFORE YOU BUY." When I explained my situation, I was told they can't guarantee it will work, so I was basically out of luck.

I filed claims with both the "BuySafe" guarantee that came with the purchase and PayPal in hopes of getting my money back - since the PRODUCT IS USELESS to me.

This is the exact response I received from the company:
" Due to the complex nature of data recovery, it is not always possible to recover certain deleted files because of hardware constraints, overwriting, crosslinking or other technical reasons, and in certain situations a deleted file found and recovered by UndeletePlus may not be a usable file. We can only guarantee that if the file has not been overwritten then you will be able to recover it. Unfortunately, we cannot guarantee the condition of the file once it is recovered. That is out of our control."

NO GUARANTEE = NO REFUND

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1 stars

"Does not work!"

September 08, 2013  |  By anamfilipe@gmail.com

 |  Version: UndeletePlus 3.0.4.513

Pros

Perhaps just the user interface, however you can't visualize the files or the real date.

Cons

Paid for it and it doesn't work! Sent a complaint to them and no answer at all!
It recovers all the files that I still have in the hard drive. I might have deleted a copy of them but a few years ago. The ones I wanted to recover, from this year, were not there at all. Not even one! Other free softwares did a better job recovering part of the pictures I deleted accidentally.

Summary

Try other options.

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1 stars

"Not working!"

July 24, 2013  |  By fizzwizz

 |  Version: UndeletePlus 3.0.4.513

Pros

Easy install - that's it!

Cons

You can see all the files but that is all it does - show them to you. Scanning takes hours and files that you actually want recovered, you usually can't even open.

Summary

I thought I lost all my docs because after scanning it looked like all were irretrievable but with another program I got pretty much everything back in short amount of time.
Waste of money!!!

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1 stars

"Product didn't work. Free download was come on"

January 14, 2013  |  By c035120

 |  Version: UndeletePlus 3.0.3.1026

Pros

None. This product was a true ripoff. Paid for zero results

Cons

Product not intuitive. Did not recover any photos. Wasted money for zero return. Better off with freeware product RECUVA which recovered some photos but was led to believe UndeletePlus was more powerful. The scan found files identified as excellent but did not restore any of KBs. Poor documentation. Once you run the scan and click RECOVER the files initially identified can no longer be accessed. Support for the product was poor and they gave bogus information.

Summary

Don't waste your money on this come on product. They bait and switch letting you think it's free and catch you when their initial scan shows that you have recoverable data but to actually see it you need to pay the $$$$$$. I plan to register complaint with my credit card company.

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1 stars

"Undelete Plus doesn't work! Rating should be 0!"

December 13, 2012  |  By kaleidoscope365

 |  Version: UndeletePlus 3.0.3.1026

Pros

There is nothing good about this program except you get to see a list of your deleted files, their names and the file type.

Cons

They say you can try before you buy the software. I downloaded it, ran it and saw a list of the deleted files. But when you try to recover some of the files you have to get a license to do it. They claimed my files were damaged, but I downloaded a freeware program and recovered those very same files and have used some of them for my final projects. They won't refund my almost $40 dollars. So tell me how do you see if the program really works if you can't use all the functions. I need my money back!!!

Summary

Software doesn't work and you can't find that out until after you spent the money. The company needs to do the right thing and refund my money. I needed those files for my college classes and the company let me down.

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5 stars

"Great product"

June 13, 2012  |  By djokc79

 |  Version: UndeletePlus 3.0.3.521

Pros

Really intuitive and easy to use

Cons

Price could be lower, but I'm nitpicking

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5 stars

"Worth the Money!"

June 07, 2012  |  By jsev12356

 |  Version: UndeletePlus 3.0.3.521

Pros

UndeletePlus is simple and easy to use. I accidentally deleted a series of family videos and was able to recover everything. Cannot put a price value on that...was absolutely worth the money!

Cons

...............

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5 stars

"Saved My Life!"

June 07, 2012  |  By tj4567

 |  Version: UndeletePlus 3.0.3.521

Pros

I lost pictures from a recent job & UndeletePlus was able to recover everything. Thank You eSupport for your help!

Cons

More than I wanted to pay....but was worth it in the end!

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Results 1–10 of 13

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Full Specifications

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What's new in version 3.0.6.303
Version 3.0.6.303 is a bug fixing release.
General
Publisher eSupport
Publisher web site http://www.esupport.com
Release Date March 20, 2015
Date Added March 20, 2015
Version 3.0.6.303
Category
Category Utilities & Operating Systems
Subcategory Backup Software
Operating Systems
Operating Systems Windows XP/2003/Vista/Server 2008/7
Additional Requirements None
Download Information
File Size 2.5MB
File Name undeleteplus_setup.exe
Popularity
Total Downloads 29,859
Downloads Last Week 34
Pricing
License Model Free to try
Limitations Recovery disabled
Price $39.95

Previous Versions:

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